Overnight Residential Program Support Supervisor II
About The Position
The Program Support Supervisor provides leadership and hands-on support to promote the safety, stability, and success of individuals and staff in Grafton Integrated Health Network’s Home and Community Based Adult program. The supervisor models and guides positive behavior support strategies, provides crisis intervention as needed, and fosters teamwork, accountability, and compassion. The position coordinates on-duty operations, including monitoring campus activities, directing staff during emergencies, arranging coverage, supporting crisis responses, and ensuring incidents are documented and reported. It also involves first aid, medication administration when a nurse is absent, vehicle coordination, shift documentation, maintaining supplies, implementing policies and procedures, and providing administrative support. The schedule is Thursday, Friday, and Saturday, 10:30 p.m. to 8:30 a.m. Starting compensation is $26.62 to $34.29, commensurate with experience and qualifications. Depending on hours worked, the employee may be eligible for the offered shift differential.
Requirements
- A bachelor's degree in human services and one year of professional experience performing administrative duties and/or responding to incidents and providing crisis interventions; or a high school diploma or GED and two years of such professional experience.
- Valid driver's license.
Responsibilities
- Coordinate on-duty activities, including monitoring staff departures from campus, providing access to restricted areas, directing staff during emergencies, and monitoring campus activities, events, and group locations.
- Provide consultation or assistance with crisis interventions and ensure adequate responses to emergencies.
- Document significant events and incidents, approve and monitor emergency control procedures, conduct fire drills, and screen external visitors.
- Ensure adequate staffing coverage by assigning substitutes to programs and work sites as needed.
- Provide first aid to injured staff and consumers and oversee disposal of bloodborne pathogens and hazardous materials.
- Channel necessary information between program staff and supervisors.
- Report and oversee documentation of allegations of consumer neglect or abuse and consumer suicidal statements, gestures, or attempts.
- Oversee and implement crisis intervention strategies and ensure incidents are properly documented and reported.
- Coordinate use of Grafton vehicles and administer medications when a nurse is absent.
- Prepare shift documentation, including daily communications logs, department payroll, and attendance and leave records.
- Oversee maintenance of OSHA and first aid supplies.
- Ensure policies and procedures are properly implemented for the assigned shift.
- Provide administrative support, including audits, filing, copying, and mailing.
- Participate in training and weekly staffing meetings.
- Perform other work as assigned.
Benefits
- Medical, dental, and vision coverage
- Flexible Spending and Health Savings Accounts
- 401(k), including an employer match up to $2,500 annually
- Paid Time Off plan
- Education assistance up to $5,250 annually
- Life insurance
- Employee Assistance Program
- Short-term disability
- Long-term disability
- Potential eligibility for federal student loan forgiveness
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
