About The Position

The Overnight Rental Sales Agent serves as a first point of contact for customers at the airport branch, providing a friendly and professional rental experience while advising customers on vehicle options and services. The role involves guiding customers through the rental process, identifying their needs, preparing rental agreements, and recommending upgrades, protection packages, fuel options, and other services. The agent works toward sales goals in a commission-driven environment and handles customer inquiries promptly and professionally. The position offers an hourly rate of $15.00, uncapped bonuses, and an advertised average salary range of $60,000 to $80,000 with unlimited earning potential. Flexible working hours and development opportunities are also mentioned. The role requires working various shifts, including nights, weekends, and public holidays.

Requirements

  • Proven sales ability, including upselling and closing experience.
  • Experience in areas such as retail sales, hospitality sales, banking, B2B, or car rental, with a service-oriented mindset and a record of building customer relationships.
  • Excellent verbal communication skills and enjoyment of direct customer interaction.
  • Comfort working in a commission-driven environment and under pressure.
  • Willingness to work various shifts, including nights, weekends, and public holidays, with flexibility in working hours.
  • Valid US driver's license with a clean driving record.
  • Authorization to work in the US without requiring sponsorship.

Responsibilities

  • Greet and guide customers through the car rental process, building rapport and identifying their needs.
  • Prepare rental agreements.
  • Upsell vehicle upgrades, protection packages, fuel options, and additional services.
  • Meet and exceed sales goals through upselling and cross-selling.
  • Handle customer inquiries with urgency and professionalism.

Benefits

  • Healthcare coverage, including medical, dental, and vision.
  • Life insurance, critical illness coverage, hospital indemnity, and pet insurance.
  • 401(k) plan.
  • Paid time off and sick leave.
  • Time and a half for working on public holidays.
  • Uncapped commission and bonus plan.
  • Employee-only rental rates, family rental options, and employee discounts.
  • Uniform with weekly dry cleaning.
  • Employee Assistance Program.
  • Flexible working hours.
  • Development opportunities.
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