Rental Sales Agent (Chicago O'Hare International Airport)

SIXT•Chicago, IL
•$60,000 - $70,000•Onsite

About The Position

The Rental Sales Agent serves as a first point of contact for customers at the airport branch, providing friendly and professional service while guiding customers through the car rental process. The role involves identifying customer needs, preparing rental agreements, and recommending vehicle upgrades, protection packages, fuel options, and other services. The position offers an hourly rate of $19.20 plus uncapped bonuses, with an average salary range of $60,000 to $70,000 and unlimited earning potential. Flexible working hours and development opportunities are also offered. The role is based at Chicago O'Hare International Airport. Agents must be willing to work various shifts, including nights, weekends, and public holidays.

Requirements

  • Demonstrated sales ability, including upselling and closing experience, and motivation to meet targets in a customer-facing role.
  • Customer-service experience and a track record of building customer relationships; relevant sectors may include retail sales, hospitality sales, banking, B2B, or car rental.
  • Excellent verbal communication skills and enjoyment of direct customer interaction.
  • Comfort working in a commission-driven environment and under pressure.
  • Willingness to work various shifts, including nights, weekends, and public holidays, with flexible working hours.
  • Valid US driver's license with a clean driving record.
  • Authorization to work in the US without sponsorship.

Responsibilities

  • Greet and guide customers through the car rental process, building rapport and identifying their needs.
  • Prepare rental agreements.
  • Upsell vehicle upgrades, protection packages, fuel options, and additional services.
  • Meet and exceed sales goals through upselling and cross-selling.
  • Respond to customer inquiries with urgency and professionalism while remaining organized and service-oriented.

Benefits

  • Medical, dental, and vision coverage
  • Life insurance
  • Critical illness and hospital indemnity coverage
  • Pet insurance
  • 401k plan
  • Paid time off and sick leave
  • Time and a half for working on public holidays
  • Uncapped commission and bonus plan
  • Employee-only rental rates, family rental options, and employee discounts
  • Uniform with weekly dry cleaning
  • Employee Assistance Program
  • Flexible working hours
  • Development opportunities
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