Rental Sales Agent (Chicago O'Hare International Airport)
About The Position
The Rental Sales Agent is the first point of contact for customers at the SIXT airport branch, guiding them through the car rental process and delivering a friendly, professional customer experience. The role involves understanding customer needs, preparing rental agreements, and recommending vehicle upgrades, protection packages, fuel options, and additional services. Agents work toward sales goals through upselling and cross-selling in a commission-driven environment. The position offers an hourly rate of $19.20, with uncapped bonuses and an average salary range of $60,000 to $70,000. Employees must be willing to work various shifts, including nights, weekends, and public holidays.
Requirements
- Sales experience with upselling and closing skills, and motivation to work toward targets in direct customer interactions.
- A service-oriented mindset and experience building customer relationships; relevant backgrounds may include retail sales, hospitality sales, banking, B2B, or car rental.
- Excellent verbal communication skills and enjoyment of direct customer interaction.
- Comfort working in a commission-driven environment and ability to thrive under pressure.
- Willingness to work various shifts, including nights, weekends, and public holidays, with flexible working hours.
- Valid US driver's license and clean driving record.
- Authorization to work in the US without requiring sponsorship.
Responsibilities
- Greet and guide customers through the car rental process, building rapport and identifying their needs.
- Prepare rental agreements.
- Upsell vehicle upgrades, protection packages, fuel options, and additional services.
- Meet and exceed sales goals through upselling and cross-selling.
- Handle customer inquiries promptly and professionally.
Benefits
- Healthcare coverage, including medical, dental, and vision insurance.
- Life insurance, critical illness coverage, and hospital indemnity coverage.
- Pet insurance.
- 401(k) plan.
- Paid time off and sick leave.
- Time and a half for working on public holidays.
- Uncapped commission and bonus plan.
- Employee-only rental rates, family rental options, and employee discounts.
- Uniform with weekly dry cleaning.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
