Overnight IRD Server - PT

Sunset Marquis Hotel•West Hollywood, CA

7d•Onsite

About The Position

The Sunset Marquis is a four-diamond hotel located in West Hollywood and includes Cavatina restaurant, Bar 1200, and SPA. We offer competitive benefits which include medical, dental, vision, 401(k), life insurance, complimentary onsite parking or monthly metro pass, employee meals, PTO (vacation, sick, holiday), on-the-job training, growth opportunities, discount room rates to staff, tuition reimbursement, wellness program, and more. Are you ready to join the Sunset Marquis family? Click below to apply! Job Summary The Overnight IRD Server is responsible for greeting guests, inputting and delivering orders, communicating with kitchen staff, and adhering to proper cash handling and credit procedures, while creating a memorable IRD experience through friendly, prompt, and attentive service.

Requirements

High school diploma or general education degree (GED); or 2-3 year's related experience; or equivalent combination of education and experience.
Luxury hotel experience required.
High volume, fast-paced work environment experience required.
Food Handlers card is required.
Proficient in English- verbal and written.
Must have flexible work availability- all shifts, weekdays, weekends, and holidays.

Nice To Haves

Aloha experience is a plus.
Training for Intervention Procedures (TIPS) Certification is a plus.
Responsible Beverage Service (RBS) certification is a plus.
Proficient in Spanish- verbal (preferred).

Responsibilities

Responsible for timely check presentation and retrieval, billing/credit card/payment and collecting feedback from the guest.
Adhere to all cash handling and credit policies and procedures.
Responsible for prompt and thorough preparation, delivery, and removal of IRD trays and amenities.
Abide by all control, regulations, laws, and procedures related to food/alcohol service, safety, and sanitation.
Must be able to cross-train in other F&B related areas.