Overnight In-Room Dining Delivery Attendant
About The Position
The Overnight In-Room Dining Delivery Attendant delivers food, beverages, and amenities to hotel guests, providing warm, attentive service and ensuring orders are accurate, timely, and presented to hotel standards. The role involves setting up trays, carts, and in-room dining tables; greeting guests and responding to questions; coordinating with kitchen and bar teams; addressing guest concerns; and maintaining clean, organized service areas. The attendant follows food handling and sanitation guidelines, attends required training and meetings, maintains regular attendance, and performs other duties as assigned. Schedules may vary based on business needs, and the role includes weekend and holiday work.
Requirements
- Knowledge of quality food service techniques and standards.
- Ability to lift and carry food service trays weighing up to 30 pounds and push up to 50 pounds.
- Strong communication and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to work a flexible schedule, including weekends and holidays.
Nice To Haves
- 1–2 years of experience in room service in a luxury hotel setting is preferred.
Responsibilities
- Deliver food, beverages, and amenities promptly and accurately to guest rooms.
- Set up trays, carts, or in-room dining tables with precision and care.
- Greet guests warmly, explain orders, and respond to questions professionally.
- Ensure orders meet hotel presentation standards and address guest concerns promptly.
- Coordinate with kitchen and bar teams to support timely preparation and delivery.
- Maintain cleanliness and organization in room service areas, clear used trays, and restock supplies.
- Follow food handling and sanitation guidelines.
- Maintain regular attendance in conformance with standards.
- Attend mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits
- 401(k) and company match
- Paid sick days, vacation, and holidays
- Paid bereavement and paid pet bereavement
- Training and development opportunities and career growth
- Tuition reimbursement
- Pet insurance
- Team Member hotel rates, discounts, and other perks
- Uniforms provided with complimentary dry cleaning
- Discounted dry cleaning for non-uniformed Team Members
- On-site discounted garage parking
- Discounted MARTA transit pass program
- Complimentary meals in the Team Member Café while working
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
