Overnight In-Room Dining Delivery Attendant
About The Position
The Overnight In-Room Dining Delivery Attendant delivers food, beverages, and amenities to hotel guests, helping create accurate, polished, and memorable in-room dining experiences. The role involves setting up trays, carts, and dining tables; greeting guests and answering questions; addressing concerns; and coordinating with kitchen and bar teams to ensure timely service. The attendant also maintains room service areas, clears used trays, restocks supplies, and follows food-handling and sanitation guidelines. The position requires regular attendance, participation in mandatory training and meetings, and flexibility to work varying schedules—including weekends and holidays—to meet business needs. Other duties may be assigned.
Requirements
- Knowledge of quality food service techniques and standards.
- Ability to lift and carry food service trays weighing up to 30 pounds and push up to 50 pounds.
- Strong communication and customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Ability to work a flexible schedule, including weekends and holidays.
Nice To Haves
- One to two years of room service experience in a luxury hotel setting is preferred.
Responsibilities
- Deliver food, beverages, and amenities promptly and accurately to guest rooms.
- Set up trays, carts, or in-room dining tables with precision and care.
- Greet guests warmly, explain orders, and respond to questions professionally.
- Ensure orders meet hotel presentation standards and promptly address guest concerns.
- Coordinate with kitchen and bar teams to ensure timely preparation and delivery.
- Maintain cleanliness and organization in room service areas, clear used trays, and restock supplies.
- Follow food-handling and sanitation guidelines.
- Maintain regular attendance in accordance with standards.
- Attend mandatory training sessions and meetings.
- Perform other duties as assigned.
Benefits
- Competitive health and wellness benefits
- 401(k) with company match
- Paid sick days, vacation, and holidays
- Paid bereavement and paid pet bereavement
- Training and development opportunities and career growth
- Tuition reimbursement
- Pet insurance
- Team member hotel rates, discounts, and other perks
- Uniforms provided with complimentary dry cleaning
- Discounted dry cleaning for non-uniformed team members
- On-site discounted garage parking
- Discounted MARTA transit pass program
- Complimentary meals in the Team Member Café while working
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
