Overnight Front Desk Agent

IDILIQ Group•Kissimmee, FL

About The Position

IDILIQ Hotels & Resorts is hiring a Front Desk Agent to provide guest services at its resort. The role involves welcoming and assisting guests, handling check-ins and check-outs, processing payments, and communicating with guests by phone or through websites. The schedule is 4:30 p.m. to 3:00 a.m. on Monday, Tuesday, and Wednesday.

Requirements

  • High school degree or equivalent.
  • Ability to think logically and solve problems, with a proven ability to prioritize and organize time.
  • Flexibility with assigned tasks and ability to work independently as well as part of a team.

Nice To Haves

  • Bilingual candidates are preferred.

Responsibilities

  • Check resort guests in and out in a timely and professional manner.
  • Process payments according to established procedures, including activity fees and package fees.
  • Welcome guests in a friendly, prompt, and professional manner.
  • Communicate effectively with guests by phone or through various websites.
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