Overnight Concierge - Hardware Village

Greystar Management Services•Salt Lake, UT

11d•Onsite

About The Position

The Overnight Concierge organizes, coordinates, and implements resident services and programs, and provides residents with information and assistance related to local resources. The role welcomes prospects and residents, supports visitors, routes calls, and coordinates community services and amenities. The schedule is Tuesday through Saturday, 7 p.m. to 4 a.m. The position may require a flexible schedule and taking call during evenings, weekends, and holidays.

Requirements

Ability to stand, walk, and/or sit for extended periods.
Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including taking call during evenings, weekends, and holidays.

Responsibilities

Greet prospects and residents entering the office or leasing area and ensure visitors are comfortable while waiting to speak with a team member.
Answer phone calls and route them to the appropriate team member; assist with completed service request call-backs as necessary.
Maintain the guest suite schedule, ensuring proper payment and cleanliness before guest arrivals.
Manage and coordinate loading dock and/or elevator schedules for move-ins and move-outs.
Ensure clubhouse amenities are in tour condition before the leasing office opens each morning.
Document package delivery information and notify residents of deliveries within 24 hours.
Maintain tracking logs for equipment rentals, dry cleaning, and other community-provided services.
Assist the community team with scheduling, planning, and organizing resident activities and programs.
Maintain detailed information about local restaurants, shops, delivery services, and other resources of interest to residents.
Maintain relationships and contacts with concierge vendors.
Travel to assist other properties or attend training classes, business meetings, or other activities as needed.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires.
Birthday off after one year of service.
Additional vacation accrued with tenure.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.