Overnight Cashier - Turnberry Isle Resort Miami

Towne Park•Aventura, FL

About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing guests with attentive, friendly, and efficient hospitality services. The role follows established practices and procedures, works under specific direction, and has access to resources available for the job. Work is checked or verified frequently. The work schedule is 11 p.m. to 7 a.m. The majority of the work is performed outdoors, potentially for the entire shift, with exposure to extreme heat and cold. Weather protection may be provided but may not prevent exposure to temperature changes. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
One to three months of related experience or training, or an equivalent combination of education and experience.
Basic math knowledge.
Ability to read and write standard English, comprehend simple instructions and short correspondence, and write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
Ability to perform basic arithmetic with three-digit numbers, including calculations using American currency.
Ability to understand 24-hour and military time systems and rates based on elapsed time.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat guests and associates with courtesy, respect, and dignity.
Remain accurate and composed under pressure, use appropriate greetings and Towne Park phone etiquette, and welcome guests to the location.
Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and nearby attractions.
Determine guest charges and process cash, credit, or direct-billing payments; categorize tickets for audits; collect and reconcile revenue; and provide payment receipts.
Complete accurate and timely shift reports, follow cash-bank operating procedures, operate registers, gates, and credit card machines, and obtain information about daily events and applicable rates.
Complete tasks in a timely manner as instructed by the Lead Cashier or Account Manager.