Cashier, Miami

Hermès • Miami, FL

5d • $25 - $27 • Onsite

About The Position

The Cashier provides clerical support for front-of-house operations at the Hermès Miami Boutique. The role processes and verifies transactions, supports after-sales services when needed, and partners with management on point-of-sale decisions. The Cashier supports cashiering and POS activities according to the boutique’s needs and helps deliver a memorable final stage of the client journey in a fast-paced luxury environment. The role works collaboratively with sales and selling-support teams and reports to the Operations Director. Regular in-person work at a company-designated location is an essential function. Other duties may be assigned by the supervisor.

Requirements

• One year of retail experience.
• Strong communication skills.
• Knowledge of operating a cash register or point-of-sale terminal.
• Good numerical sense, attention to detail, integrity, and meticulous payment handling.
• Customer-service orientation.
• Ability to multitask.
• Strong organizational skills.
• Computer skills, including Microsoft Office.
• Ability to handle difficult situations with grace, compassion, and composure.
• Ability to lift 0–25 lbs. without assistance.

Nice To Haves

• Retail experience in a luxury environment is preferred.
• Cash-handling experience is strongly preferred.

Responsibilities

• Accurately record point-of-sale transactions, including sales, sends, and repairs.
• Assist management with opening and closing procedures.
• Provide prompt, friendly service to clients, answer questions, and assist with wrapping and packaging at the point of sale.
• Support the Sales Team by providing cashier services as needed.
• Process cash, credit card, and other applicable payment types accurately and in compliance with requirements.
• Process returns, exchanges, refunds, and tax refunds according to company policies and guidelines.
• Reconcile daily transactions with cash and other balances, maintain adequate cash flow at counters, and verify amounts at the beginning and end of shifts.
• Accurately enter transaction and client information into systems and invoices.
• Assist in preparing the daily cashier report.
• Answer phones promptly and provide friendly, appropriate customer service.
• Support general store operations and perform other ad hoc duties as assigned.
• Promote teamwork and work closely with the store team.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, dental, and vision benefits.
• Life insurance and disability insurance.
• Paid time off, including 15 vacation days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick and safe time.
• Paid parental leave and transition time.
• 401(k) and Roth retirement plans with company matching and profit sharing.
• Voluntary benefits, including flexible spending accounts, fitness reimbursement, and voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, and Family Building Support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed