About The Position

Thryv is hiring an Outside Software Account Representative to grow and expand its SaaS client base among local small and medium-sized businesses. The representative builds a sales pipeline through self-generated and company-initiated prospecting, works toward a predetermined sales quota, and may receive current Thryv clients in their book of business for additional growth opportunities. More than 50% of the work is conducted outside the home office, within an assigned local territory. The role is remote-first, but requires local travel and a suitable home-office setup for remote work. The representative identifies and qualifies prospective customers, secures new SaaS clients, and educates prospects through the buyer’s journey about how Thryv’s platform can support their businesses. The role also involves following defined sales and operational processes, participating in sales meetings and training, and partnering with marketing and technology teams as solutions are enhanced or new products are introduced. Thryv provides training and support, and describes itself as a work-from-anywhere company.

Requirements

  • At least 3 years of direct sales experience; SaaS experience is preferred.
  • At least 2 years of experience in an outbound sales role involving the full sales cycle.
  • Ability to gain a thorough understanding of Thryv’s product suite.
  • Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
  • Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment and conduct sales presentations while following company procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Valid driver’s license and personal transportation.
  • Must live within a one-hour commute of the city in the job posting.
  • For remote work, access to high-speed internet, an acceptable office setting, and proper business attire.
  • Drive, a positive outlook, accountability, goal orientation, persuasiveness, and commitment to succeeding in sales.

Nice To Haves

  • Direct sales experience in a SaaS role or company.
  • Industry knowledge.

Responsibilities

  • Grow Thryv’s local business market share and expand its SaaS client base.
  • Prospect and qualify new business opportunities in an assigned territory, identifying local business owners who may be a fit for Thryv’s platform.
  • Build a pipeline through self-generated prospecting, including networks and referrals, as well as company-initiated prospecting programs.
  • Secure new SaaS clients and work toward a predetermined sales quota.
  • Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can help grow their businesses.
  • Build and nurture a prospect pipeline and close deals.
  • Execute required operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Partner with marketing and technology departments to execute sales strategy as existing solutions are enhanced and new products are released.
  • Conduct sales presentations independently while following company processes and procedures.

Benefits

  • World-class training.
  • Support from an established sales organization.
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