Outside Software Account Representative - Tacoma, WA

Thryv • Tacoma, WA

3d • Remote

About The Position

The Outside Software Account Representative grows and expands Thryv’s SaaS client base among local businesses. The representative builds a sales pipeline from the ground up through self-generated and company-initiated prospecting, works toward a predetermined sales quota, and may receive current Thryv clients in their book of business for further growth opportunities. More than 50% of the work is conducted outside the home office. The role is remote-first but requires local territory work and a valid driver’s license and personal transportation.

The representative prospects and qualifies new business opportunities in an assigned territory, identifies suitable local business owners, and secures new SaaS clients. They educate and guide prospects through the buyer’s journey, execute established operational processes, and participate in sales meetings, call calibrations, and training. They also partner with marketing and technology teams on sales strategy as Thryv enhances or releases products.

Thryv provides software and digital marketing tools to help small businesses manage their time, communicate with clients, get paid, attract leads, and compete online. Its platform includes listings management, website building, business profile optimization, reputation and review management, social media management, lead insights, and advertising optimization.

Requirements

• At least 3 years of direct sales experience; SaaS experience is preferred.
• At least 2 years of experience in an outbound sales role covering the full sales cycle.
• Ability to gain a thorough understanding of Thryv’s product suite.
• Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
• Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
• Ability to work independently in a remote-first environment, conduct sales presentations, and follow company processes and procedures.
• Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
• Valid driver’s license and personal transportation.
• Must live within a one-hour commute of Tacoma, Washington.
• Ability to work remotely with high-speed internet, an acceptable office setting, and proper business attire.

Nice To Haves

• Direct sales experience in a SaaS role or company.
• Industry knowledge relevant to the role.

Responsibilities

• Prospect and qualify new business opportunities within an assigned territory, identifying local business owners who are a good fit for Thryv’s platform.
• Identify and secure new SaaS clients through self-generated prospecting, including networks and referrals, and company-initiated prospecting programs.
• Build a sales pipeline and book of business from the ground up and meet predetermined sales quotas.
• Educate and guide prospects through the buyer’s journey, explaining how Thryv can help grow their businesses.
• Execute established operational processes, including client and prospect engagement cadences, product and demo certifications, order entry requirements, and centralized intake forms.
• Participate in sales meetings, call calibrations, and training as needed.
• Partner with marketing and technology departments to execute sales strategy as existing solutions are enhanced or new products are released.
• Manage and grow current Thryv clients added to the representative’s book of business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed