Outside Software Account Rep - Asheville, NC

Thryv•, NC

22h•Hybrid

About The Position

The Outside Software Account Representative grows and expands Thryv’s SaaS client base in the local business market. The role builds a sales pipeline from the ground up through self-generated and company-initiated prospecting, works toward a predetermined sales quota, and develops additional opportunities with current Thryv clients added to the representative’s book of business. More than 50% of the work is conducted outside the home office. The representative prospects and qualifies opportunities in an assigned territory and identifies local business owners who are a good fit for Thryv’s platform. The role educates prospects through the buyer’s journey, explains software solutions, and works to secure new clients. Representatives follow defined engagement, certification, order-entry, and intake processes; participate in sales meetings, call calibrations, and training; and partner with marketing and technology teams on sales strategy as products are enhanced or introduced. The position is remote-first but includes substantial work outside the home office and requires local residence, a valid driver’s license, and personal transportation. Thryv provides software and digital marketing tools to help small businesses improve their online visibility, generate leads, manage their reputation, and convert prospects into customers. The stated on-target earnings for US National Average pay area 1 are $96,800 per year; the final offer may vary based on location, market factors, experience, expertise, and assigned book of business.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role with full sales-cycle responsibility.
Associate’s degree or international equivalent, or 2 years of equivalent experience in lieu of a degree.
Industry knowledge and the ability to develop a thorough understanding of the Thryv product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
Ability to conduct more than 50% of work outside the home office.
Valid driver’s license and personal transportation.
Must live within a one-hour commute of the city listed in the job posting.
Comfort working remotely with high-speed internet, an acceptable office setting, and appropriate business attire.
Driven, goal-oriented, persuasive, and accountable, with the commitment to meet sales goals and manage expectations.

Nice To Haves

Direct sales experience in a SaaS role or company.

Responsibilities

Grow and expand Thryv’s SaaS client base in the local business market.
Build a sales pipeline through self-generated and company-initiated prospecting.
Prospect and qualify new business opportunities within an assigned territory, identifying local business owners suited to Thryv’s platform.
Identify and secure new SaaS clients through networking, referrals, and company prospecting programs.
Work toward predetermined sales quotas and build a book of business, including growth opportunities with current Thryv clients.
Educate and guide prospects through the buyer’s journey, explaining how Thryv can help grow their businesses.
Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategy as solutions are enhanced or new products are released.
Develop and nurture prospect pipelines, close deals, and help customers find solutions.
Contribute ideas and strategies to advance the company’s values, culture, and vision.