Outside Software Account Rep - Hickory, NC

Thryv•Hickory, NC

19h•Hybrid

About The Position

The Outside Software Account Representative grows and expands Thryv’s SaaS client base in the local business market. The role builds a sales pipeline from the ground up through self-generated and company-initiated prospecting, meets a predetermined sales quota, and may receive current Thryv clients in an assigned book of business for additional growth opportunities. The representative prospects and qualifies new business opportunities, identifying local business owners who are a fit for Thryv’s platform. More than 50% of the work is conducted outside the representative’s home office. The position involves educating and guiding prospects through the buyer’s journey, presenting Thryv’s software solutions, and building relationships with local business owners. Representatives partner with marketing and technology teams to execute sales strategies as solutions are enhanced and new products are introduced. They also follow established operational processes, participate in sales meetings and training, and work independently in a remote-first environment. The role requires living within a one-hour commute of the posted city, a valid driver’s license, and personal transportation.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role involving the full sales cycle.
Associate’s degree or international equivalent, or 2 years of equivalent experience in lieu of a degree.
Industry knowledge and the ability to develop a thorough understanding of the Thryv product suite.
Strong written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment and conduct sales presentations while following established company processes and procedures.
Strong technical skills, proficiency in Microsoft Office, and the ability to learn new programs and systems.
Valid driver’s license and personal transportation.
Must live within a one-hour commute of the city named in the job posting.
Ability to work remotely with high-speed internet, an acceptable office setting, and proper business attire.

Nice To Haves

Direct sales experience in a SaaS role or company.

Responsibilities

Grow and expand Thryv’s SaaS clients in the local business market.
Build a sales pipeline through self-generated and company-initiated prospecting to meet sales quotas.
Prospect and qualify new business opportunities in an assigned territory and identify local business owners suited to Thryv’s platform.
Identify and secure new SaaS clients through networking, referrals, and company prospecting programs.
Educate and guide prospects through the buyer’s journey, explaining how Thryv can help grow their businesses.
Execute established operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategy as existing solutions are enhanced and new products are released.
Build and nurture a pipeline of prospects and close deals.
Work more than 50% of the time outside the home office.