Business Account Executive - Hickory, NC

Internal•Hickory, NC

About The Position

Metronet is hiring a results-driven Business Account Executive for its Business Sales team in Hickory, North Carolina. This frontline sales role is responsible for expanding the company’s business footprint by managing the full sales cycle, from prospecting through contract execution and onboarding. The Account Executive engages prospective customers through outbound calling and door-to-door prospecting, using virtual and in-person meetings to present tailored connectivity solutions and build lasting customer relationships. The role uses Salesforce and other tools to guide sales decisions, manage pipeline activity, and maintain accurate customer records. The Account Executive collaborates with internal teams to support implementation and customer satisfaction, works with a Sales Manager in regular Individual Business Meetings, and contributes market and customer insights to the team. The candidate must be able to work in-market Monday through Friday; travel may be required depending on the territory. Metronet provides fiber-optic internet, TV, and voice services and partners with T-Mobile to offer complementary mobile and wireless solutions. The company describes its culture as locally owned, friendly, and focused on associate growth and customer care.

Requirements

At least 2–3 years of B2B sales experience.
Proven ability to meet or exceed sales targets in a competitive environment.
Strong communication, negotiation, and relationship-building skills.
Proficiency in Salesforce and Microsoft Office.
Valid driver’s license.
Must be legally authorized to work in the United States.
Must be able to be in-market Monday through Friday.

Nice To Haves

Bachelor’s degree; equivalent experience is considered.
B2B sales experience in telecommunications or technology.

Responsibilities

Grow revenue within zero-billing accounts through outbound telephone calling and door-to-door prospecting.
Set qualified meetings and sell through a hybrid approach involving virtual and in-person customer engagement.
Manage the full sales cycle from initial contact through contract execution and onboarding.
Use Salesforce and other tools to inform sales approaches, prioritize opportunities, and make decisions.
Maintain accurate records of customer interactions, pipeline activity, and deal progression in Salesforce.
Build and maintain relationships with prospective and existing clients and serve as a trusted advisor.
Collaborate cross-functionally to support smooth implementation and long-term customer satisfaction.
Meet or exceed sales targets and activity benchmarks.
Participate in regular Individual Business Meetings with the Sales Manager to review performance and align on goals.
Share market insights and customer feedback to help shape strategy and support team success.
Contribute to a culture of excellence, accountability, and continuous improvement.
Perform other job-related duties as requested.