Outside Software Account Rep - Burlington, VT

Thryv•Burlington, VT

22h•Hybrid

About The Position

The Outside Software Account Representative is responsible for growing Thryv’s SaaS client base in the local business market. The representative builds a sales pipeline through self-generated and company-initiated prospecting, works toward a predetermined sales quota, and develops growth opportunities with existing Thryv clients added to their book of business. The role prospects and qualifies new business opportunities within an assigned territory and identifies local business owners who are a fit for Thryv’s platform. More than 50% of the work is conducted outside the home office. The position involves helping local businesses use Thryv’s software and platform to improve their online visibility, generate leads, manage customer interactions, and grow their businesses. The representative educates prospects through the buyer’s journey, conducts sales presentations, and works with marketing and technology teams as solutions are enhanced or new products are introduced. The role is remote-first but requires substantial field work and local residence within a one-hour commute of the posted city. The stated on-target earnings for pay area 1, the U.S. national average, are $96,800 per year. The final offer may vary based on location, local market differences, candidate experience and expertise, and assigned book of business.

Requirements

At least 3 years of direct sales experience; SaaS experience is preferred.
At least 2 years of experience in an outbound sales role covering the full sales cycle.
Industry knowledge and the ability to develop a thorough understanding of Thryv’s product suite.
Exceptional written and verbal interpersonal and communication skills, emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment and conduct sales presentations while following company processes and procedures.
Strong technical skills, proficiency with Microsoft Office, and ability to learn new programs and systems.
Ability to conduct more than 50% of work outside the home office.
Valid driver’s license and personal transportation.
Must live within a one-hour commute of the city in the job posting.
Comfort working remotely, with high-speed internet, an acceptable office setting, and proper business attire.
Driven, goal-oriented, persuasive, and able to build and nurture a prospect pipeline, close deals, meet sales quotas, and manage expectations.

Nice To Haves

Prior SaaS sales experience or experience working for a SaaS company.

Responsibilities

Grow and expand Thryv’s SaaS client base in the local business market.
Build a sales pipeline from the ground up through self-generated and company-initiated prospecting.
Prospect and qualify new business opportunities within an assigned territory.
Identify and secure new SaaS clients by using prospecting methods such as networks, referrals, and company programs.
Work toward a predetermined sales quota and build a book of business, including through growth opportunities with current Thryv clients.
Educate and guide prospects through the buyer’s journey, explaining how Thryv’s platform can help grow their businesses.
Execute required operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategy as solutions are enhanced or new products are released.
Conduct sales presentations independently in a remote-first environment while following established company processes and procedures.