About The Position

The Account Manager SMB-Business Sales role supports Verizon’s small-business customers in the 1–19 employee segment in Asheville, North Carolina. The position drives sales, increases service revenue, and manages customer relationships by identifying business challenges and recommending tailored technology solutions. The Account Manager develops new business and grows existing accounts through prospecting, lead generation, relationship building, customer education, and consultative selling. Solutions include integrated software and services such as Cloud, Security, ISP, VoIP, and Google platforms. The role uses sales force automation tools and Verizon’s Velocity Selling methodology, which incorporates AI and CRM tools. This is a mobile role based primarily at customer or field locations, with occasional visits to a Verizon location for training and meetings and travel within the assigned territory of up to approximately 50% of the time.

Requirements

  • Bachelor’s degree or four or more years of work experience.
  • At least one year of relevant experience, demonstrated through work experience and/or military experience.
  • At least one year of sales experience.
  • Willingness to work in a mobile model and travel within the assigned geographic sales territory; expected travel may be up to approximately 50% of the time.
  • Valid driver’s license.
  • Self-motivation and ability to craft solutions to client problems.
  • Ability to explain complex technology in terms customers can understand.
  • Comfort with cold calling, meeting prospective customers, and discovering their needs.
  • Initiative and ability to close deals, act with integrity, and work collaboratively.

Nice To Haves

  • Associate’s or bachelor’s degree, or related certifications or college courses.
  • At least one year of business-to-business or outside sales experience, including business acquisition and prospecting or cold calling.
  • Technology sales and educational experience, such as SaaS sales, CRM, Salesforce, other client management tools, or social media.
  • Strong presentation skills in face-to-face and virtual environments.
  • Experience building and maintaining business relationships across all levels of client organizations.
  • Ability to work in a fast-paced, self-directed, entrepreneurial environment.
  • Ability to manage time and prioritize tasks to accomplish goals.
  • Ability to implement feedback and tailor an approach for success.

Responsibilities

  • Develop and qualify leads within the assigned territory through cold calling, partner selling, lead-generation campaigns, and social selling.
  • Acquire new business and incremental revenue to meet sales targets.
  • Retain, manage, and grow the existing customer base.
  • Educate and engage customers on Verizon business solutions.
  • Build relationships with key decision makers.
  • Present and create multi-product solution opportunities.
  • Understand and sell integrated software solutions, including Cloud, Security, ISP, VoIP, and Google platforms.
  • Track and report sales progress using sales force automation tools.
  • Drive sales, increase service revenue, and manage relationships for accounts in the 1–19 employee segment.

Benefits

  • Medical, dental, and vision benefits.
  • Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both.
  • Sales recognition programs with potential travel, gifts, and other incentives for top performers.
  • Five weeks of paid time off, including vacation, holidays, and personal days.
  • Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
  • Up to $8,000 per year in tuition assistance.
  • Industry certifications through Verizon’s Get Certified program.
  • Discounts up to 50% on Verizon products and services, including wireless calling plans.
  • Additional perks, including employee discounts and pet insurance.
  • Competitive compensation consisting of base pay and target individual-based commission, with an unlimited commission opportunity and eligibility for sales incentives.
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