About The Position

The Outside Software Account Representative grows and expands Thryv’s SaaS client base in the local business market. The representative builds a pipeline through self-generated and company-initiated prospecting to meet a predetermined sales quota. As the representative begins selling in the local market, existing Thryv clients may be added to their book of business for further growth opportunities. More than 50% of the work is conducted outside the home office. The role involves identifying and qualifying local business prospects, securing new SaaS clients, and educating prospects about how Thryv’s platform can help grow their businesses. The representative manages the buyer’s journey and sales process, follows operational requirements, and works with marketing and technology teams on sales strategy as solutions are enhanced or new products are released. The position is remote-first, with local travel and in-person work in the assigned territory.

Requirements

  • At least 3 years of direct sales experience.
  • At least 2 years of experience in an outbound sales role with a full sales cycle.
  • Ability to gain a thorough understanding of Thryv’s product suite.
  • Exceptional written and verbal interpersonal and communication skills, including emotional intelligence, adaptability, and relationship-building ability.
  • Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment, conduct sales presentations, and follow company processes and procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Valid driver’s license and personal transportation.
  • Must live within a one-hour commute of the city listed in the job posting.
  • High-speed internet, an acceptable office setting, and appropriate business attire for remote work.
  • Ability and commitment to pursue sales success, take responsibility for outcomes, explain software solutions clearly, and build customer solutions.

Nice To Haves

  • Direct sales experience in a SaaS role or at a SaaS company.
  • Industry knowledge.

Responsibilities

  • Grow local business market share and build a book of business through new-business prospecting.
  • Prospect and qualify opportunities in an assigned territory, identifying local business owners who are a fit for Thryv’s platform.
  • Identify and secure new SaaS clients using self-generated prospecting, including networks and referrals, as well as company-initiated prospecting programs.
  • Meet sales quotas and build, nurture, and manage a pipeline of prospects through closing.
  • Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can help grow their businesses.
  • Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Partner with marketing and technology departments to execute sales strategy as existing solutions are enhanced or new products are released.
  • Conduct more than 50% of work outside the home office and deliver sales presentations in the assigned local territory.

Benefits

  • World-class training.
  • Support from a company recognized by Selling Power Magazine’s Top 60 Companies to Sell For.
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