Outside Sales Representative

Southern Dock Products of Charlotte, a Division of DuraServ • Miramar, FL

13d

About The Position

DuraServ is seeking a resilient, self-directed Outside Sales Representative to develop business in a local industrial market. The representative will prospect for new customers, identify operational needs at warehouses and industrial facilities, and provide dock and door solutions. The role combines business development, consultative selling, territory ownership, and relationship management, supported by DuraServ service technicians. Compensation includes performance-based earning potential with no stated income ceiling.

The representative will manage the sales process from prospecting and discovery through proposal development, negotiation, and closing. They will also serve as a key client contact when operational disruptions arise, working to provide timely solutions. DuraServ describes the role as autonomous and emphasizes accountability, persistence, customer relationships, and collaboration with its technical team.

Requirements

• High school diploma or equivalent.
• At least 2 years of B2B sales experience, with a proven track record in outside sales, industrial services, construction, or equipment leasing.
• Demonstrated territory management experience, including developing a cold territory into a profitable book of business.
• Proficiency with CRM tools for managing lead pipelines and technical data.
• Ability to prospect independently and pursue new business without relying on inbound leads.
• Persuasive communication skills, including presenting logical return-on-investment arguments.
• Ability to understand and explain mechanical systems and industrial equipment functionality.
• Emotional intelligence to navigate negotiations and build rapport.
• Resilience in handling rejection and maintaining focus.
• Strong attention to administrative details, procedures, and job specifications.

Nice To Haves

• Associate or bachelor's degree.
• Experience in industrial services, construction, equipment leasing, or outside sales beyond the stated minimum qualifications.

Responsibilities

• Conduct daily cold calls and in-person site visits at industrial parks and distribution hubs to identify business opportunities.
• Assess customer sites and diagnose equipment needs, then provide tailored solutions for docks, levelers, and high-speed doors.
• Collaborate with service technicians to convert maintenance leads and equipment failures into service contracts and capital upgrades.
• Develop and maintain relationships with facility managers, owners, and general contractors, while building a sales pipeline.
• Use CRM tools to prepare accurate proposals and quotes, including technical specifications and safety requirements.
• Promote DuraServ within the industrial sector through networking, drop-ins, and professional presentations.
• Manage the sales cycle from initial contact and discovery through negotiation and closing.
• Serve as a primary client contact during disruptions and provide responsive solutions to help keep customer operations running.

Benefits

• Uncapped, performance-based earning potential.
• Autonomy and freedom from micromanagement.
• Collaboration with a high-performing team of service technicians.
• Full benefits package.
• 401(k) with match.
• Generous paid time off.
• Vehicle allowance.
• Performance incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED