Outside Sales Representative/Sales PRO

Genuine Parts Company•Saranac Lake, NY

4d•$53,700

About The Position

The Sales Pro is a self-motivated, customer-centric representative responsible for promoting NAPA's products and services and growing business among new and existing customers. The role focuses on finding and winning new customers, closing deals, and maintaining customer relationships after the sale. The representative partners with local store leadership and manufacturer representatives to grow sales, improve customer knowledge, and support customer success.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
Understand and demonstrate basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and account maintenance.
Ability to present information in group meetings.
Valid driver's license with no more than 2 moving violations in the last 4 years.
Clear speaking and attentive listening skills.
Ability to set expectations, meet commitments, track results, and manage accountability.
Ability to bend to floor-level shelves, reach upper shelves (up to eight feet) using a stool or ladder when necessary, stand and walk for an entire work shift, and lift up to 60 pounds.

Nice To Haves

Bachelor's degree.
Background in the automotive industry.
Leadership ability.
Embodies the values of serving, performing, influencing, respecting, innovating, and teamwork.
Communicates effectively by motivating and inspiring others through clear, proactive communication.
Delivers results and customer success by focusing on outcomes and making the customer central to decisions.
Makes balanced decisions and thinks strategically as a forward thinker.
Develops high-performing teams through inclusive leadership, attracting and developing talent, providing ongoing feedback, and building organizational trust.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
Promote the full line of NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop sales growth plans and proactively initiate, contact, manage, and develop local leads.
Identify customer needs and align solutions with NAPA's offerings.
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines.
Engage customers and keep them connected through NAPA's eSales programs.
Conduct educational seminars, clinics, and presentations on NAPA product lines and services.
Maintain customer satisfaction and provide strong customer service, including resolving customer problems, complaints, and questions in person or by telephone.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.