Outside Sales Representative/Sales PRO

Genuine Parts Company • Alpharetta, GA

4d

About The Position

The Sales Pro is a self-motivated, customer-centric representative responsible for promoting NAPA’s full line of products and services and expanding business with new and existing customers. The role focuses on finding and winning new customers, closing deals, and sustaining customer relationships after the sale. The representative works with local store leadership, wholesale customers, and manufacturers’ representatives to grow sales and customer knowledge of NAPA’s offerings.

Requirements

• Prior experience in a retail store or outside sales.
• At least 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
• Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
• Ability to present information in group meetings.
• Valid driver’s license with no more than 2 moving violations in the last 4 years.

Nice To Haves

• Bachelor’s degree.
• Background in the automotive industry.
• Leadership capability, including inclusive leadership, developing talent, providing ongoing feedback, and building trust.
• Ability to communicate clearly and proactively to motivate and inspire others.
• Ability to focus on outcomes and customer success, make balanced decisions, and think strategically.

Responsibilities

• Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
• Promote the full line of NAPA products and programs to wholesale customers.
• Work with the local Store Manager to develop sales-growth plans and proactively initiate, contact, manage, and develop local leads.
• Identify customers’ specific needs and align solutions with NAPA’s offerings.
• Work with manufacturers’ representatives to improve program offerings and grow customer knowledge of product lines.
• Engage customers and keep them connected through NAPA’s eSales programs.
• Conduct educational seminars, clinics, and presentations on NAPA product lines and services.
• Maintain customer satisfaction and provide strong customer service, including resolving customer problems, complaints, and questions in person or by telephone.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed