Outside Sales Representative/Sales PRO

Genuine Parts Company•Saranac Lake, NY

About The Position

The Sales Pro is a self-motivated, customer-centric representative who promotes the company’s full range of products and services and grows business with new and existing customers. The role focuses on finding and winning new customers, closing deals, and sustaining customer relationships after the sale. The position works with local store leadership and manufacturer representatives to increase sales, improve customer knowledge of product lines, and support customer success.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
Ability to present information in group meetings.
Valid driver’s license with no more than 2 moving violations in the last 4 years.
Ability to bend to floor-level shelves, reach upper shelves up to eight feet using a stool or ladder when necessary, stand and walk for an entire work shift, and lift up to 60 pounds of merchandise.
Clear speaking and attentive listening skills.
Ability to communicate proactively and clearly, motivate and inspire others, focus on outcomes and customer success, think strategically, and make balanced decisions.
Ability to provide inclusive leadership, develop talent, provide ongoing feedback, and build trust across the organization.
Demonstrated commitment to the values of serving, performing, influencing, respecting, innovating, and teamwork.

Nice To Haves

Bachelor’s degree.
Background in the automotive industry.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, customer base, sales, and profits.
Promote the full line of NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop local leads.
Identify customer needs and align solutions with NAPA offerings.
Work with manufacturers’ representatives to improve program offerings and grow customer knowledge of product lines.
Engage customers and keep them connected through NAPA eSales programs.
Conduct educational seminars, clinics, and presentations on NAPA products and services.
Maintain customer satisfaction and provide strong customer service, including resolving customer problems, complaints, and questions in person or by telephone.
Set expectations, meet commitments, track results, and manage accountability.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.