Outside Sales Representative/Sales PRO

Genuine Parts Company•Windsor Locks, CT

4d•$56,000

About The Position

The Sales Pro is a self-motivated, customer-centric representative who promotes NAPA's full line of products and services while expanding business with new and existing customers. The role focuses on finding and winning new customers, closing deals, and sustaining customer relationships after the sale. The representative works with local store leadership and manufacturer representatives to grow sales, develop customer knowledge, and strengthen product and program offerings.

Requirements

Prior experience in a retail store or outside sales.
At least 2 years of experience in a customer-focused role and the ability to perform in a quota-driven environment.
Basic selling skills, including preparing for sales calls, managing customer meetings, handling customer resistance, closing sales, and maintaining accounts.
Ability to present information in group meetings.
Valid driver's license with no more than 2 moving violations in the last 4 years.
Ability to bend to floor-level shelves and reach upper shelves (eight feet) using a stool or ladder when necessary.
Stamina to stand and walk for an entire work shift and lift up to 60 pounds of merchandise.
Clear speaking and attentive listening skills.
Ability to communicate proactively, motivate and inspire others, focus on customer success and outcomes, think strategically, and make balanced decisions.
Ability to provide inclusive leadership, develop talent, give ongoing feedback, and build trust across the organization.

Nice To Haves

Bachelor's degree.
Background in the automotive industry.
Leadership experience.
Embodies the values of serve, perform, influence, respect, innovate, and team.

Responsibilities

Drive growth of company-owned NAPA Auto Parts stores, the customer base, sales, and profits.
Promote the full line of NAPA products and programs to wholesale customers.
Work with the local Store Manager to develop plans to increase sales and proactively initiate, contact, manage, and develop local leads.
Identify customers' specific needs and align solutions with NAPA's offerings.
Work with manufacturer's representatives to improve program offerings and grow customer knowledge of product lines.
Engage customers and keep them connected through NAPA's eSales programs.
Conduct educational seminars, clinics, and presentations on NAPA product lines and services.
Maintain customer satisfaction and provide strong customer service, including resolving customer problems, complaints, and questions in person or by telephone.
Inspect, protect, and maintain company assets, merchandise, vehicles, buildings, and people.
Set expectations, meet commitments, track results, and manage accountability.