Outside Sales Representative -Lawn Care

Senske Services•Helotes, TX
•$55,000 - $75,000

About The Position

The Outside Sales Representative sells lawn care programs and services to current and prospective customers across an assigned territory. The role involves assessing customer properties and needs, preparing accurate quotes and bids, presenting service options, securing sales, and scheduling appointments. The representative generates revenue by adding new customers and cross-selling or upselling to existing customers, with a focus on residential or commercial sales. The position also maintains customer and account records in a CRM, prepares sales reports, conducts retention and service calls, follows up on customer satisfaction, and works to resolve sales and service concerns. The role requires extensive local travel and in-person visits to customer properties.

Requirements

  • High school diploma or equivalent.
  • Three years of outside sales experience; lawn, horticulture, or pest control experience is preferred. Relevant education, training, and experience, including technician work, may also qualify.
  • Pass the lawn application licensing test in the state where the position sells; additional testing may be required depending on the services sold.
  • Strong computer skills, including MS Outlook, Word, and Excel, and data-entry skills using a mobile device.
  • Negotiation, influencing, consultative sales, and communication skills.
  • Knowledge of sales techniques, including prospecting, overcoming objections, and closing sales.
  • Ability to build customer relationships and provide customer service.
  • Mathematical ability to calculate discounts, commissions, proportions, percentages, area, and volume.
  • Ability to operate a motor vehicle and travel extensively within the local area.
  • Time-management skills and punctuality.
  • Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
  • Motivation to complete tasks within a specified time frame.
  • Prioritization, time-management, and organizational skills.
  • Valid state driver’s license from the state of residence within 30 days of hire and a clean driving record under company standards.
  • Must be at least 18 years old by the date of hire.
  • Ability to meet the physical demands of the position, including lifting up to 35 pounds independently and occasionally lifting or moving up to 50 pounds.

Nice To Haves

  • Outside sales experience in the lawn, horticulture, or pest control industry.

Responsibilities

  • Visit prospective customers’ properties to assess needs, provide cost estimates, and present service bids.
  • Meet with current and prospective customers in person to promote services, secure sales, and schedule appointments.
  • Measure properties using appropriate tools to ensure accurate quotes.
  • Sell company products and services within an assigned territory, product range, or account list, using provided resources to meet sales targets and promotional objectives.
  • Generate leads and sales by adding new customers and cross-selling or upselling to current customers.
  • Maintain call records, account status, customer feedback, and program information in the CRM system.
  • Compile prospective-customer lists using information from direct mail, advertising campaigns, community activities, and other sources.
  • Prepare and maintain sales reports.
  • Conduct retention and service calls and meet company retention standards.
  • Contact customers after service to assess satisfaction and respond to questions or concerns.
  • Resolve customer complaints about sales and service, and analyze and distribute cancellation requests to support customer retention.
  • Perform other duties as assigned.

Benefits

  • Competitive pay with base pay and commission.
  • Career advancement opportunities and promotion from within.
  • Employee referral bonus.
  • Team celebrations throughout the year.
  • Affordable medical, dental, vision, and life insurance.
  • 401(k) with company match.
  • Seven company-paid holidays and two floating holidays.
  • Paid vacation accruing at 3.33 hours per month, up to one week in the first year.
  • Additional sick time.
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