Outside Sales Representative -Lawn Care (Helotes Branch)

Senske Services Career • Helotes, TX

3d

About The Position

The Outside Sales Representative sells lawn care programs and services to current and prospective customers within an assigned territory. The role involves traveling locally, assessing properties, identifying customer needs, providing accurate quotes, presenting service bids, securing sales, and scheduling appointments. The representative may focus on residential or commercial sales.

The position also involves prospecting for new customers, cross-selling and upselling current customers, conducting retention and service calls, maintaining customer and sales records in a CRM system, and addressing customer questions, concerns, and complaints. Starting base pay is $36,000, with stated total annual compensation of $55,000–$75,000 (base and commission).

Requirements

• High school diploma or equivalent.
• Three years of outside sales experience, ideally in the lawn, horticulture, or pest control industry; relevant education, training, and experience, including technician work, may be considered in combination.
• Pass the lawn application licensing test in the state where the position sells; additional testing may be required depending on services sold.
• Excellent computer skills, including MS Outlook, Word, and Excel.
• Data-entry skills using a mobile device.
• Negotiation, influencing, consultative sales, and strong communication skills.
• Knowledge of sales techniques, including prospecting, overcoming objections, and closing sales.
• Ability to build customer relationships and provide customer service.
• Mathematical ability to calculate discounts, commissions, proportions, percentages, area, and volume.
• Ability to operate a motor vehicle and travel locally on an extensive basis.
• Time-management skills, including punctuality and on-time attendance.
• Ability to define customer problems, collect data, establish facts, and draw valid conclusions.
• Motivation to complete tasks within a time frame; prioritization, time-management, and organizational skills.
• Valid state driver’s license from the state of residence within 30 days of hire and a clean driving record according to company standards.
• Must be at least 18 years old by the date of hire.

Nice To Haves

• Outside sales experience in the lawn, horticulture, or pest control industry.
• Relevant technician work experience.

Responsibilities

• Visit prospective customer properties to assess needs, provide cost estimates, and present service bids.
• Engage current and prospective customers in person to promote programs and services, secure sales, and schedule service appointments.
• Measure properties with appropriate tools to ensure accurate quotes.
• Follow established procedures and use provided resources to sell products and services within an assigned territory, product range, or customer list and achieve sales targets.
• Generate sales by adding new program customers and cross-selling or upselling current customers.
• Develop customized service solutions based on customer needs and offer company products and programs.
• Maintain call records, account status, and customer feedback in the CRM system; manage account records and programs in an organized manner.
• Compile lists of prospective customers from direct-mail and advertising campaigns, community activities, and other sources.
• Prepare and maintain sales reports.
• Conduct customer retention and service calls and meet company retention standards.
• Contact customers after service to measure satisfaction, answer questions, and address service concerns.
• Resolve customer complaints regarding sales and service.
• Analyze and distribute new-sale cancellation requests with the goal of retaining customers.
• Perform other duties as assigned.

Benefits

• Competitive pay with base salary and commission.
• Career advancement opportunities; the company promotes from within.
• Employee referral bonus.
• Team celebrations throughout the year.
• Affordable medical, dental, vision, and life insurance packages.
• 401(k) with company match.
• Seven company-paid holidays plus two floating holidays.
• Paid vacation, accruing 3.33 hours per month, up to a maximum of one week in the first year.
• Additional sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED