Outside Sales Representative

Builders FirstSource•Fargo, ND

10d

About The Position

Builders FirstSource is hiring an Outside Sales Representative to represent the company with its largest or most complex customers. The role involves understanding customer needs and identifying products and services that meet those requirements. The representative may take a leadership role by training and developing less experienced sales staff and may act as Sales Manager during the manager’s absence. The position develops sales proposals and contracts for residential, multi-family, and commercial projects, coordinating customer specifications and changes with technical staff and management. It also involves resolving complex field issues, presenting company products and services to current and prospective customers, identifying and soliciting new customers, and keeping customers informed about relevant products and services. The representative prepares reports and documentation, pursues ongoing sales and product training, and manages their work to meet productivity goals while observing safety practices. Work takes place in typical office environments and at company and customer sites, including outdoor locations subject to temperature and weather variations. The job involves driving to customer locations and lifting and carrying materials. Builders FirstSource describes professional development, training, tools, and technologies as priorities and offers competitive benefits; details are available through its benefits website.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
In-depth knowledge of company products, services, production processes, and product standards.
In-depth understanding of sales and customer-service policies and procedures.
Ability to maintain confidentiality of sensitive company and customer information.
Professionalism, diplomacy, and tact in representing the company.
Effective selling and presentation skills, including the ability to present complex subjects to audiences without topic expertise.
Ability to achieve aggressive sales goals and objectives.
Ability to prioritize work, manage time effectively, and work unsupervised.
Well-developed interpersonal and influencing skills, including the ability to interact with multiple levels of customer organizations, including senior management.
Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
Attention to detail.
Proficiency in Office Suite.
Valid driver’s license.
Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.

Responsibilities

Represent the company in the sales process by gathering customer needs and design specifications and coordinating with inside technical and design staff on proposals.
Develop sales contracts for residential, multi-family, and commercial projects by gathering specifications from clients’ engineers or architects and communicating needs and changes to technical staff and management.
Troubleshoot difficult or complex field issues.
Plan and conduct sales presentations for current and prospective customers, including product and service demonstrations tailored to customer needs.
Research, identify, and solicit new customers and generate sales opportunities based on customer needs, industry competition, and product and service benefits.
Keep customers informed about products and services and explain how they may meet current or future requirements.
Take a leadership role, including chairing meetings, acting in the Sales Manager’s capacity during their absence, and helping train and develop less experienced sales staff.
Prepare recurring and special reports, forms, and other management documentation as required.
Attend company-sponsored training to develop sales techniques and product and industry knowledge; may present at training programs for less experienced Outside Sales Representatives.
Plan and pace work to meet daily, weekly, project, or team productivity goals.
Follow safety procedures and practices, attend required safety meetings, and potentially recommend safety improvements.
Carry out other duties as assigned.