Outside Sales Representative

Charter Communications•Louisville, KY

About The Position

As an Outside Sales Representative at Spectrum, you represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You visit assigned leads, assess customers’ needs, recommend relevant services, and present sales proposals. The role focuses on acquiring new customers and meeting sales targets across high-speed data, mobile, landline phone, and video services. Compensation includes a base salary and incentives, with top performers able to earn total compensation over $100,000 a year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services. The role is primarily outdoors, with approximately 90% of working time spent outside in all seasons and possible exposure to inclement weather. It involves extensive door-to-door travel through local communities, minimal office time, and moderate noise exposure. Evening and weekend work may be required, as business needs dictate.

Requirements

  • High school diploma or equivalent work experience.
  • Ability to read, write, speak, and understand English.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate sales pitches.
  • Passion for succeeding and strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities, including during inclement weather.
  • Familiarity with computer operating systems, software applications, and consumer and commercial communication devices.
  • Ability to work evenings and weekends, and as business needs dictate.
  • Ability to work independently with little or no supervision.
  • Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
  • Ability to travel door to door for extensive periods through local communities.
  • Ability to lift and transport 10–20 pounds.

Nice To Haves

  • At least 2 years of sales or relevant work experience.
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
  • Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
  • Conduct consultative needs analyses and tailor product recommendations to prospective customers.
  • Present sales proposals aligned with customer needs and highlighting Spectrum’s solutions.
  • Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
  • Participate in sales meetings and training sessions.
  • Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
  • Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

  • Competitive base salary plus incentives; top performers can earn total compensation over $100,000 a year.
  • Free and discounted Spectrum internet, TV, and mobile services.
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