Outside Sales Representative

Quikrete Heavy Construction Materials•Metairie, LA

13d

About The Position

Quikrete Heavy Construction Materials is seeking an Outside Sales Representative for the Metairie, Louisiana market. This role is responsible for sales and revenue generation across an assigned sales area, from lead generation through collection, while maintaining and improving customer relationships. Performance is measured by achievement of budgeted EBITDA, volume, and revenue, as well as average selling price, market share, customer service and relations, and profitability. The representative also promotes a culture of safety and implements required safety policies and procedures. The role includes developing sales plans, managing leads and customer accounts, preparing presentations, proposals, contracts, and quotes, tracking projects and market activity, and supporting collections and customer issue resolution. The representative works with customers and company teams to promote value-added products, coordinate deliveries, support quality concerns, and provide accurate forecasts and status reports. Computer use includes email, quoting, spreadsheets, and contracts.

Requirements

Sales experience in construction, with exposure to project management, sales, and estimating.
Construction sales experience.
Technical knowledge and certifications in MS Office.

Nice To Haves

A bachelor's degree in a related field, such as construction materials or business, with technical knowledge and certifications is preferred.

Responsibilities

Communicate, improve, and adhere to safety policies; perform work safely and follow safety guidelines at construction sites and operations.
Prepare action plans and schedules to identify sales targets and project contact activity.
Follow up on leads and referrals; identify sales prospects and contact assigned accounts.
Prepare presentations, proposals, sales contracts, quotes, and new-account or credit paperwork.
Develop and maintain sales materials, product knowledge, and relationships with current and prospective clients.
Track planned and negotiated projects; review specifications and quotes, follow up on bids, and bring bid projects to a conclusion.
Quote prices and credit terms, prepare proposals and contracts for orders, collect past-due accounts, and help resolve customer issues.
Maintain information on market share, selling price, job closings, and customer segmentation, and use it to price projects with ongoing supervision from the Sales Manager.
Identify, work with, and track projects in early development; report jobs won or lost and monitor market share.
Create business strategies for key accounts, such as increasing share, penetrating accounts, and protecting the existing customer base.
Communicate product and service opportunities, developments, information, and field feedback to appropriate company staff.
Promote value-added products by identifying customer needs, supporting value-added marketing and branded products, and conducting activities such as lunch-and-learns and placer days.
Communicate concrete irregularities to customers and work with support staff to resolve concerns.
Process customer project contracts to ensure correct pricing and mixes and help prevent chargebacks and customer dissatisfaction.
Assist with customer quality-control concerns and resolve them promptly.
Work positively with management, dispatch, and plant personnel as a team member.
Provide information to the credit department and resolve credit and accounts-receivable issues.
Help on-site operations schedule and direct deliveries.
Provide accurate forecasts and backlog reports across the customer portfolio and prepare status reports on activity, closings, follow-up, and progress toward goals.
Use computers for email, quoting, spreadsheets, contracts, and related work.