Outside Sales Representative

Eastern Metal Supply•Newark, DE

About The Position

The Outside Sales Representative owns and develops an assigned territory covering Eastern Pennsylvania (Philadelphia to Allentown), Western New Jersey, and Delaware. The role guides the territory’s Inside Sales Representatives and manages customer relationships to meet company sales and profit initiatives. Working closely with the Inside Sales team, the representative helps deliver superior customer experiences and is responsible for servicing and growing territory business. Regular travel throughout the territory is required for customer relationships, business development, and sales activities. Making sales and obtaining orders is a primary duty. The representative leads sales planning and execution, monitors sales trends and market conditions, communicates customer needs across the organization, and reports territory performance and market trends. The role also works with R&D and managers on future product or market roadmaps, builds relationships with key customers and prospects, solves customer concerns, and pursues market-share growth, cross-selling, and new business. The position reports to the Area Sales Manager.

Requirements

  • Prior outside sales experience.
  • Valid driver’s license and ability to meet the company’s motor vehicle safety standards; driving is an essential function.
  • Willingness to sign the company’s standard non-compete agreement.
  • Ability to organize, plan, and prioritize duties.
  • Attention to detail.
  • Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.

Nice To Haves

  • Bachelor’s degree from a four-year college or university, or equivalent work experience.

Responsibilities

  • Lead the Inside Sales team’s sales activity and communicate customer needs across the organization.
  • Report territory performance and market trends.
  • Facilitate sales planning and execution to support territory growth.
  • Analyze sales trends, market conditions, and other relevant information to plan sales activity and ensure customer needs can be met.
  • Work with R&D and managers to help develop roadmaps for future-generation products or markets.
  • Maintain customer engagement through visits, on-site meetings, and participation in industry trade shows.
  • Develop personal talent through product knowledge, sales training, value selling, and objection handling.
  • Lead commercial discussions or actions to address customer concerns.
  • Build strong relationships with Top Tier customers and develop in-depth knowledge of other mid- to upper-level customers and prospects as directed.
  • Grow the territory through market-share growth, cross-selling opportunities, and new business.
  • Navigate the territory strategically using company tools.
  • Make sales and obtain orders.
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