Outside Sales Representative

Charter Communications•Kahului, HI

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You will visit assigned leads, understand customer needs, recommend suitable products, and help expand access to high-speed data and communication services. The role contributes to Spectrum’s growth and customer satisfaction and includes a competitive base salary with incentives that may bring top performers’ total compensation to over $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

Requirements

High school diploma or equivalent work experience.
Ability to read, write, speak, and understand English.
Engaging interpersonal skills.
Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
Strong personal drive and motivation to sell to prospective customers.
Ability to travel to and from assigned territories and company facilities, including during inclement weather.
Familiarity with computer operating systems, software applications, and communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
Availability to work evenings and weekends, as business needs dictate, to maximize prospective customer contact.
Ability to work independently with little or no supervision.
Valid driver’s license, car insurance, a satisfactory driving record, and access to a reliable personal vehicle.
Ability to travel door to door for extended periods through local communities.
Ability to lift and transport 10–20 pounds.

Nice To Haves

At least 2 years of sales or relevant work experience.
Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
Knowledge of cable or telecommunications services, particularly data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
Conduct consultative needs analyses and tailor product recommendations to prospective customers.
Present sales proposals aligned with customer needs and explain Spectrum’s solutions.
Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
Participate in sales meetings and training sessions.
Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
Monitor competitors’ activities within the assigned territory and share relevant information with the manager.