Outside Sales Representative

Nefco•Indianapolis, IN

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages existing and new customer relationships by selling products and services to current customers and prospecting for new business to achieve sales and profitability goals. The role involves calling on commercial construction jobsites and contractor offices throughout an assigned territory, representing NEFCO professionally, and serving as the primary owner of customer relationships. The representative works closely with inside sales, sales management, and vendor representatives to support quoting, customer service, and territory sales plans. The role requires frequent travel, flexible scheduling, and the ability to navigate construction jobsites. Normal operating hours at commercial construction jobsites may begin at 6:00 a.m.; contractor home offices are typically open until 5:00 p.m.

Requirements

Ability to work in a fast-paced, high-pressure environment.
Strong technology skills, including the ability to use NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Good organization and time-management skills.
Strong presentation, negotiation, and closing skills.
Regular attendance and punctuality.
Self-motivation and ability to work independently to meet or exceed goals.
Valid driver’s license and a driver background check showing a sustained safe-driving record.
1–2 years of work experience, preferably in construction supply sales.
Ability to drive, converse verbally by phone and in person, identify and check written documents in mail and on a computer, climb stairs, stretch and bend, and traverse uneven jobsite terrain.

Nice To Haves

A degree is preferred, though industry experience may be considered in lieu of a degree.
Previous sales experience with mechanical or electrical contractors is ideal.
Previous outside sales experience is a plus.
Construction supply sales experience is preferred.

Responsibilities

Travel daily throughout the assigned territory to commercial construction jobsites and contractor home offices.
Represent NEFCO professionally to customers and prospects within assigned territories, accounts, and jobsites.
Own customer relationships and handle day-to-day customer relations and service, including special or emergency deliveries.
Make regular, high-quality sales calls to customers and prospects in an economical and systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
Assist inside sales during the quote and order process and develop a strong working relationship with the inside sales team.
Follow up promptly on quotes generated by inside sales staff and consult Sales Management on large quote opportunities.
Share competitive information with the Inside Sales team to support effective quoting.
Identify prospective customers using market intelligence databases, business directories, existing-customer leads, and industry organizations.
Use NEFCO’s CRM system to record sales activities and support transactional follow-up in accordance with company guidelines.
Present catalogs, brochures, and marketing literature to current and potential customers.
Understand specification sheets and customer submittal requirements for key jobsites.
Attend sales meetings and product training sessions as required.
Help resolve customer complaints and problems and assist with delinquent accounts as needed.
Assist in developing and implementing territory sales plans.
Attend periodic sales meetings with the Regional Manager to review forecasts and territory activities.
Maintain a professional manner when representing NEFCO.
Schedule sales calls flexibly to accommodate jobsite and contractor office hours.
Perform other duties inherent to an outside sales representative role.