Outside Sales Representative Sales

Builders FirstSource•Casa Grande, AZ

11d

About The Position

Builders FirstSource is seeking an Outside Sales Representative to represent the company with its largest or most complex customers. The role identifies customer needs and recommends products and services, develops sales proposals and contracts, and serves as a liaison between customers and inside technical/design staff. It also involves researching prospective customers, delivering sales presentations, resolving complex field issues, and keeping customers informed about products and services. The representative takes a leadership role by helping train and develop less experienced sales staff and may act in the Sales Manager’s capacity during the manager’s absence. The role prepares reports and other documentation, participates in company-sponsored training, manages work to meet productivity goals, and follows safety procedures. Work takes place in typical office environments and at company and customer sites, including outdoor locations with varying temperatures and weather. The job involves driving to customer locations and lifting and carrying items.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
In-depth knowledge of company products, services, production processes, and product standards.
In-depth understanding of sales and customer-service policies and procedures.
Ability to maintain confidentiality regarding sensitive company and customer-specific information.
Professionalism, diplomacy, and tact in representing the company.
Highly effective selling and presentation skills, including explaining complex subject matter to audiences who may lack expertise.
Ability to achieve aggressive sales goals and objectives.
Ability to prioritize work, manage time effectively, and work unsupervised.
Well-developed interpersonal and influencing skills, including ability to work effectively with different levels of customer organizations, including senior management.
Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
Attention to detail.
Proficiency in Office Suite.
Valid driver’s license.
Ability to lift and carry up to 25 pounds frequently and up to 80 pounds on occasion.

Responsibilities

Collect customer needs and design specifications, and coordinate with inside technical/design staff and customers to develop sales proposals.
Develop sales contracts for residential, multi-family, and commercial projects by gathering specifications from clients’ engineers or architects and communicating needs and changes to technical staff and management.
Troubleshoot difficult or complex field issues.
Plan and conduct sales presentations for current and prospective customers, including demonstrations of company products and services.
Research, identify, and solicit new customers; generate sales opportunities by investigating client needs and industry competition and demonstrating product and service benefits.
Keep customers informed about products and services and explain how they meet current or future requirements.
Help train and develop less experienced sales staff; may provide training to Outside Sales Representatives and act in the Sales Manager’s capacity during the manager’s absence.
Prepare recurring and special reports, forms, and other documentation for management as required.
Attend company-sponsored training to expand sales techniques, product knowledge, and industry knowledge; may present at training programs for less experienced representatives.
Plan and pace work to meet daily, weekly, project, or team productivity goals.
Observe safety procedures and practices, attend safety meetings as required, and may recommend safety improvements.
Carry out other duties as assigned.