Outside Sales Representative

NEFCO Construction Supply LLC•Birmingham, AL

6d•$80,000 - $100,000

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages established and new customer relationships by selling products and services that customers purchase from NEFCO, while prospecting for new customers to achieve sales and profitability goals. The role calls on commercial construction jobsites and contractor offices and requires frequent travel throughout an assigned territory. The representative serves as the primary owner of customer relationships, provides day-to-day customer service, and supports customer needs including special or emergency deliveries. The role works closely with inside sales, sales management, vendor representatives, and customers to develop territory sales, follow up on quotes, share competitive information, and support quoting and order activity. It also includes reviewing direct reports’ timecards and PTO requests.

Requirements

Ability to work effectively in a fast-paced, high-pressure environment.
Strong technology skills, including the ability to use NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Organized, with good time-management skills.
Strong presentation, negotiation, and closing skills.
Excellent regular attendance and punctuality to support a high-quality, timely customer response.
Self-motivated and able to work independently to meet or exceed goals.
Valid driver’s license and a driver background check showing a sustained safe-driving record.
One to two years of work experience.

Nice To Haves

Degree preferred, although industry experience may be considered in lieu of a degree.
Construction supply sales experience preferred.
Previous sales experience with mechanical or electrical contractors is ideal.
Previous outside sales experience is a plus.

Responsibilities

Travel throughout the assigned territory to commercial construction jobsites and contractor offices.
Represent NEFCO professionally to customers and prospects within the assigned territory and account or jobsite assignments.
Own customer relationships and handle day-to-day customer relations and service, including special or emergency deliveries.
Make regular, high-quality sales calls to customers and prospects in an economical and systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
Assist inside sales during the quote and order process as needed, and maintain a positive working relationship with the inside sales team.
Follow up urgently on quotes generated by inside sales staff and consult Sales Management on large quote opportunities.
Share competitive information with the Inside Sales team to support effective quoting.
Identify prospective customers using market intelligence databases, business directories, customer leads, and industry organizations.
Use NEFCO’s CRM system to record activities and facilitate transactional follow-up in accordance with Company guidelines.
Use catalogs, brochures, and marketing literature to present products to current and potential customers.
Understand spec sheets and customer submittal requirements for key jobsites.
Attend sales meetings and product training sessions as required.
Help resolve customer complaints and problems and assist with delinquent accounts as needed.
Assist with developing and implementing territory sales plans.
Meet periodically with the Regional Manager to review forecasts and territory activities.
Maintain flexible scheduling for sales calls, accommodating jobsite and contractor-office operating hours.
Perform other duties inherent to an outside sales representative.
Review direct reports’ timecards for accurate and complete recording.
Approve employee timecards before the supervisor deadline and work with employees to resolve time-recording errors.
Review and approve PTO requests.