Outside Sales Representative

Charter Communications • Hudson, OH

5d • Onsite

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. The role focuses on expanding access to high-speed data and communication services, growing Spectrum’s customer base, and contributing to customer satisfaction. Compensation includes a base salary and sales incentives; top performers may earn total compensation of over $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

The position is primarily field-based, with approximately 90% of time spent outdoors in all seasons and minimal time in an office. It involves travel through assigned local territories and may include exposure to inclement weather and moderate noise. The role requires evening and weekend availability as business needs dictate.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• Passion for succeeding and strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, and consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Ability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Able to travel door to door for extensive periods through local communities.
• Able to lift and transport 10–20 pounds.

Nice To Haves

• Two or more years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers on related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Accurately complete required sales documentation, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 per year.
• Free and discounted Spectrum internet, TV, and mobile services.
• Professional development through sales meetings and training sessions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED