Outside Sales Representative

Charter Communications • Lima, OH

5d

About The Position

As an Outside Sales Representative at Spectrum, you will engage face-to-face with prospective residential customers in assigned territories to introduce Spectrum’s telecommunications products and services. The role focuses on expanding access to high-speed data and communication solutions, meeting sales targets, and contributing to customer satisfaction and Spectrum’s growth. Compensation includes a competitive base salary and incentives; top performers may earn total compensation of over $100,000 per year. The role also offers free and discounted Spectrum internet, TV, and mobile services.

The position involves spending approximately 90% of working time outdoors in all seasons, with possible exposure to inclement weather, and minimal time in an office. Employees may be exposed to moderate noise levels. The role requires evening and weekend availability as business needs dictate, travel within assigned territories, and door-to-door work through local communities.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• Passion for success and a strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, consumer and commercial communication devices, PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Must be able to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extensive periods through local communities.
• Able to lift and transport 10–20 pounds.

Nice To Haves

• At least 2 years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, particularly data networking fundamentals, and ability to educate consumers on related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions to support team goals and professional development.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the territory and communicate relevant information to the manager.

Benefits

• Competitive base salary and sales incentives; top performers may earn total compensation of over $100,000 per year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED