Outside Sales Representative

Builders FirstSource•Gunnison, CO

12d

About The Position

The Outside Sales Representative represents the company in sales to its largest or most complex customers, identifies customer needs, and recommends products and services to address them. The role coordinates between customers and internal technical and design staff to develop sales proposals and contracts for residential, multi-family, and commercial projects. It handles complex customer requirements and field issues, presents company offerings, and develops new sales opportunities. The position also contributes to team development by training less experienced sales representatives and may act in the Sales Manager’s capacity during that person’s absence. The role has no supervisory responsibilities.

Requirements

Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
In-depth knowledge of company products, services, production processes, and product standards.
In-depth understanding of sales and customer service policies and procedures.
Ability to maintain confidentiality regarding sensitive company and customer information.
Professionalism, diplomacy, and tact in representing the company.
Highly effective selling and presentation skills, including the ability to present complex topics to audiences without subject-matter expertise.
Ability to achieve aggressive sales goals and objectives.
Ability to prioritize work, manage time effectively, and work unsupervised.
Well-developed interpersonal and influencing skills, including effective interaction with different levels of customer organizations and senior management.
Ability to train and develop less experienced Outside Sales Representatives.
Attention to detail.
Proficiency in Office Suite.
Valid driver’s license.
Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.
Ability to work at company and customer sites and drive to customer locations.

Responsibilities

Represent the company during the sales process by gathering customer needs and design specifications and coordinating with internal technical and design staff on sales proposals.
Handle complex or highly specialized customer requirements.
Develop sales contracts for residential, multi-family, and commercial projects by gathering specifications from clients’ engineers or architects of record and communicating requirements and changes to technical staff and management.
Troubleshoot difficult or complex field issues.
Plan and conduct sales presentations for current and prospective customers.
Prepare professional demonstrations and presentations explaining how company products and services meet customer needs.
Research, identify, and solicit new customers; generate sales opportunities through research into client needs, industry competition, and product and service benefits.
Keep customers informed about products and services and explain how they can meet current or future requirements.
Help train and develop less experienced sales staff, including Outside Sales Representatives; may chair meetings, act in the Sales Manager’s capacity during their absence, and present at training programs.
Prepare recurring and special reports, forms, and other management documentation as required.
Attend company-sponsored training to improve sales techniques and product and industry knowledge.
Plan and pace work to meet daily, weekly, project, or team productivity goals.
Follow safety procedures, attend safety meetings as required, and potentially recommend safety improvements.
Carry out other duties as assigned.