Outside Sales Representative

NEFCO Construction Supply LLC•Indianapolis, IN

4d•$80,000 - $100,000

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages existing customers while prospecting for new customers. The role sells products and services to achieve sales and profitability goals and requires visits to commercial construction jobsites and contractor offices. The representative manages customer relationships and day-to-day service, makes regular sales calls, introduces new products, supports quoting and order activity, and coordinates with inside sales, vendor representatives, and sales management. The role also identifies prospects, records activities and follow-up in NEFCO’s CRM, presents product information, supports customer issue resolution, and contributes to territory sales planning and forecasting. The position involves frequent driving throughout an assigned territory. Sales-call schedules must be flexible: commercial construction jobsites may begin operating at 6:00 a.m., while contractor home offices are typically open until 5:00 p.m.

Requirements

Ability to work in a fast-paced, high-pressure environment.
Strong technology skills, including the ability to operate NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Organization and good time-management skills.
Strong presentation, negotiation, and closing skills.
Regular attendance and punctuality to provide timely, high-quality customer responses.
Self-motivated and able to work independently to meet or exceed goals.
Valid driver’s license and a sustained safe-driving record as shown by a driver background check.
One to two years of work experience, preferably in construction supply sales.
Ability to drive, converse verbally by phone and in person, identify and check written documents in mail and on a computer, and climb stairs, stretch, bend, and traverse uneven jobsite terrain.

Nice To Haves

Degree preferred, although industry experience may be considered in lieu of a degree.
Previous sales experience with mechanical or electrical contractors.
Previous outside sales experience.

Responsibilities

Travel daily throughout the assigned territory to commercial construction jobsites and contractor home offices.
Represent NEFCO professionally to customers and prospects in the assigned territory and accounts.
Own customer relationships and handle day-to-day customer relations and service, including special or emergency deliveries.
Make regular, quality sales calls to customers and prospects in an economical and systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
Assist inside sales during the quote and order process and maintain a strong working relationship with the inside sales team.
Follow up promptly on quotes generated by inside sales and consult Sales Management on large quote opportunities.
Share competitive information with the inside sales team to support quoting activity.
Identify prospective customers using market-intelligence databases, business directories, customer leads, and industry organizations.
Use NEFCO’s CRM system to record activities and facilitate transactional follow-up in accordance with company guidelines.
Use catalogs, brochures, and marketing literature to present products to current and potential customers.
Understand spec sheets and customer submittal requirements for key jobsites.
Attend sales meetings and product training sessions as required.
Help resolve customer complaints and problems and assist with delinquent accounts as needed.
Assist in developing and implementing territory sales plans.
Meet periodically with the Regional Manager to review forecasts and territory activities.
Perform other duties inherent to the outside sales representative role.