About The Position

The Outside Sales Representative develops new prospects and works with assigned customers to increase sales and margin of the company’s products and services. The role focuses on face-to-face selling and account management to achieve sales revenue goals, engaging with customer stakeholders across technical, operations, supply chain, and executive functions. The representative may develop and deliver sales bids, presentations, proposals, and product demonstrations. The position involves assessing customer needs, recommending solutions, managing account plans, prospecting for new customers, providing quotations, and maintaining customer relationships before and after the sale. It also includes working with suppliers, participating in supplier training and joint sales calls, and using sales management tools to plan sales activity and document opportunities. Work is generally performed in an office, with travel to customer sites and warehouse facilities. Driving for extended periods, frequent stops and starts, and exposure to outdoor weather conditions may occur. The role requires travel 50%–75% of the time and a flexible schedule, including occasional overnight travel. Compensation includes a base salary and the opportunity to earn commission tied to individual sales performance; eligible positions may also participate in bonus or sales incentive plans. Eligible employees may receive paid time off, medical, dental, and vision coverage, and retirement savings plans.

Requirements

  • Valid driver’s license and satisfactory driving record.
  • High school degree or equivalent.
  • Prior sales experience.
  • Ability to travel to current and potential clients and suppliers.
  • Ability to work a flexible schedule and travel overnight occasionally.
  • Excellent sales and negotiation skills.
  • Ability to develop and deliver presentations.
  • Strong interpersonal skills.
  • Effective written and verbal communication skills.
  • Ability to work in a team environment.
  • Strong Microsoft Office Suite skills.
  • Ability to travel 50%–75% of the time.

Nice To Haves

  • Bachelor’s degree.
  • Outside sales experience.
  • Two years of industry experience.
  • Knowledge of advertising and sales promotion techniques.

Responsibilities

  • Assess customer needs, recommend products, services, or solutions, and ensure a smooth sales process.
  • Execute and expand assigned customer account plans developed with management.
  • Execute billing margin initiatives through value-added services, marketing programs, and supplier engagement.
  • Prospect potential customers through cold calling and referral channels.
  • Communicate with customers and leads to understand their product or service needs and recommend suitable offerings.
  • Demonstrate product or service functions and utility based on customer needs.
  • Maintain customer satisfaction through ongoing communication and relationship management, resolving post-sale issues.
  • Stay in contact with existing and former customers and inform them about relevant new products, services, and enhancements.
  • Use sales management tools for sales planning, supplier planning, and documenting opportunities.
  • Develop product knowledge through company and supplier training.
  • Build strong supplier relationships, including conducting regular joint sales calls.
  • Provide quotations directly or in collaboration with the sales support team.
  • Develop and deliver sales bids, presentations, proposals, and product demonstrations as needed.

Benefits

  • Commission opportunity in addition to base salary, tied to individual sales performance.
  • Eligible positions may include participation in a bonus or sales incentive plan.
  • Eligible employees may receive paid time off, medical coverage, dental coverage, vision coverage, and retirement savings plans.
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