Outside Sales Representative

NEFCO Construction Supply LLC•Phoenix, AZ
•$80,000 - $100,000

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages established and new customer relationships, selling products and services customers buy from NEFCO while prospecting for new customers to meet sales and profitability goals. The role calls on commercial construction jobsites and contractor offices and involves regular travel throughout an assigned territory. The representative is the primary owner of customer relationships, provides day-to-day service, and may make special or emergency deliveries. The position also supports inside sales, coordinates with vendors and sales management, and uses NEFCO’s CRM and sales materials to support customer and territory activity. The role includes reviewing and approving direct reports’ timecards and PTO requests.

Requirements

  • Ability to work in a fast-paced, high-pressure environment.
  • Strong technology skills, including the ability to use NEFCO’s CRM software and Microsoft Office Suite.
  • Goal-oriented, with personal integrity and a sense of urgency.
  • Excellent verbal and written communication skills.
  • Strong customer service skills.
  • Good organization and time-management skills.
  • Strong presentation, negotiation, and closing skills.
  • Regular attendance and punctuality to support timely, high-quality customer service.
  • Self-motivated and able to work independently to meet or exceed goals.
  • Valid driver’s license and a driver background check showing a record of sustained safe driving.
  • One to two years of work experience.

Nice To Haves

  • A degree is preferred; relevant industry experience may be considered in lieu of a degree.
  • Experience in construction supply sales is preferred.
  • Previous sales experience with mechanical or electrical contractors is ideal.
  • Previous outside sales experience is a plus.

Responsibilities

  • Travel regularly throughout the assigned territory to commercial construction jobsites and contractor offices.
  • Represent NEFCO professionally to customers and prospects within assigned territories and accounts.
  • Own customer relationships and provide day-to-day customer service, including special or emergency deliveries.
  • Make regular, quality sales calls to customers and prospects in an economical and systematic order.
  • Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
  • Assist inside sales during the quote and order process and develop a strong working relationship with the inside sales team.
  • Follow up promptly on quotes generated by inside sales and consult Sales Management on large quote opportunities.
  • Share competitive information with the inside sales team to support effective quoting.
  • Identify prospective customers using market intelligence databases, business directories, customer leads, and industry organizations.
  • Use the NEFCO CRM system to record activities and support transactional follow-up in accordance with company guidelines.
  • Use catalogs, brochures, and marketing literature in presentations to current and potential customers.
  • Understand customer jobsite spec sheets and submittal requirements.
  • Attend sales meetings and product training sessions as required.
  • Help resolve customer complaints and problems and assist with delinquent accounts as needed.
  • Assist with developing and implementing territory sales plans.
  • Meet periodically with the Regional Manager to review forecasts and territory activities.
  • Maintain a professional representation of NEFCO.
  • Schedule sales calls flexibly to accommodate jobsite and contractor office operating hours.
  • Perform other duties inherent to an outside sales representative.
  • Review direct reports’ timecards for accuracy and completeness, resolve time-entry errors with employees, approve timecards before the supervisor deadline, and review and approve PTO requests.
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