Outside Sales Representative

Charter Communications • Madison, WI

6d

About The Position

As an Outside Sales Representative at Spectrum, you represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You visit assigned leads, identify customer needs, recommend suitable services, and present sales proposals. The role focuses on expanding access to high-speed data and communication solutions while contributing to Spectrum’s growth and customer satisfaction. Compensation includes a base salary and sales incentives; top performers may earn total compensation of over $100,000 per year. Free and discounted Spectrum internet, TV, and mobile services are also offered.

The position is primarily outdoors, with approximately 90% of working time spent outdoors in all seasons and possible exposure to inclement weather. There is minimal time in an office environment. The role involves door-to-door travel through local communities and requires evening and weekend work, as well as additional availability as business needs dictate.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• Strong personal drive and motivation to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems, software applications, and consumer and commercial communication devices.
• Ability to work evenings and weekends and as business needs dictate.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extensive periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• Two or more years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, particularly data networking fundamentals, and ability to educate consumers on related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 per year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED