Outside Sales Representative

Sunstate•Memphis, TN

About The Position

The Outside Sales Representative (OSR) grows revenue and market share by acquiring new business and expanding relationships within existing accounts. The role provides equipment rental solutions through consultative selling, proactive prospecting, and effective territory and account management. The OSR builds credibility as a trusted advisor through product knowledge, professional communication, and consistent follow-up. The representative works with customers at jobsites and offices, develops territory plans, manages a sales pipeline, presents proposals, negotiates pricing, and collaborates with internal teams to support customer satisfaction and smooth execution. The role may occasionally support equipment deliveries and pickups, including loading, unloading, and transportation.

Requirements

  • 2–4 years of relevant experience.
  • Strong understanding of Sunstate’s equipment and service offerings, or ability to learn quickly.
  • Comfort navigating jobsites and interacting with field personnel, office staff, and decision-makers.
  • Excellent verbal and written communication skills, including the ability to tailor messages and present solutions effectively.
  • Skill in consultative selling, negotiation, and closing techniques.
  • Strong self-management, time management, planning, and organizational abilities.
  • Proficiency with CRM and Microsoft Office Suite, and ability to use mobile devices for tasks and communication.
  • Resilience and adaptability in fast-paced, competitive environments.
  • Ability to frequently climb into and out of trucks and equipment trailers; lift up to 50 lbs. regularly and 90 lbs. occasionally.
  • At least 21 years of age, with a valid driver’s license and acceptable driving record.
  • Ability to obtain and maintain a DOT medical card.
  • Must adhere to drug and alcohol testing policies.

Nice To Haves

  • College degree preferred but not required.

Responsibilities

  • Identify, pursue, and secure new business opportunities to grow revenue and market share.
  • Build and manage a sales pipeline through prospecting and lead conversion.
  • Develop and execute territory plans to prioritize and maximize customer coverage.
  • Build and maintain professional customer relationships through regular engagement at jobsites and offices.
  • Educate customers about Sunstate’s products, services, and applications.
  • Present proposals and negotiate pricing that balances customer value with Sunstate’s financial objectives.
  • Close deals across customer segments.
  • Use CRM to document activity, manage follow-ups, track trends, and maintain accurate and timely records.
  • Collaborate with Dispatch, Branch Managers, and Sales Leaders to support customer satisfaction and seamless execution.
  • Resolve customer concerns promptly and professionally.
  • Stay informed about industry trends, competitors, and local market dynamics.
  • Participate in professional associations and networking events to increase brand visibility.
  • Follow Sunstate policies, safety standards, and operational procedures.
  • Occasionally support equipment deliveries and pickups, including loading, unloading, and transportation.

Benefits

  • Competitive base wage with uncapped commission opportunity.
  • Medical, dental, and vision insurance, including plans with no employee premiums and HSA options with employer contribution.
  • 401(k) with company match.
  • Company-paid life, short-term disability, and long-term disability insurance.
  • Paid time off, paid holidays, and sick time.
  • Weekly pay.
  • Employee Assistance Program and wellness resources.
  • Uniform, work boot, and tool programs, depending on role.
  • Employee recognition programs and growth opportunities.
  • Company truck, cell phone, and laptop provided.
  • Baby Bonding and My Holiday vacation time.
  • Discounts on movie tickets, cell phone bills, and other items.
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