Outside Sales Representative

Nefco•Phoenix, AZ

21h•Onsite

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages existing customers while prospecting for new customers. The role sells products and services purchased by existing customers and works to achieve sales and profitability goals. The representative calls on commercial construction jobsites and contractor offices throughout an assigned territory, traveling frequently and representing NEFCO professionally. The role is also responsible for reviewing and approving direct reports’ timecards and PTO requests.

Requirements

Ability to work in a fast-paced, high-pressure environment.
Strong technology skills, including ability to operate NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Organized, with good time-management skills.
Strong presentation, negotiation, and closing skills.
Reliable attendance and punctuality to support timely, high-quality customer service.
Self-motivated and able to work independently to meet or exceed goals.
Valid driver’s license and a driver background check showing a sustained safe-driving record.
One to two years of work experience, preferably in construction supply sales.
Ability to drive, converse verbally by phone and in person, identify and check written documents in the mail and on a computer, climb stairs, stretch and bend, and traverse uneven jobsite terrain.

Nice To Haves

A degree is preferred, although industry experience may be considered in lieu of a degree.
Previous sales experience with mechanical or electrical contractors is ideal.
Previous outside sales experience is a plus.

Responsibilities

Travel daily throughout the assigned territory to commercial construction jobsites and contractor offices.
Represent NEFCO professionally with customers and prospects in the assigned territory and account or jobsite assignments.
Own customer relationships and manage day-to-day customer service; make special or emergency deliveries as needed.
Make regular, quality sales calls to customers and prospects in an economical, systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
Assist inside sales during the quote and order process and develop a positive working relationship with the inside sales team.
Follow up urgently on quotes generated by inside sales staff.
Consult Sales Management on large quote opportunities and share competitive information with inside sales.
Identify prospective customers using market intelligence databases, business directories, customer leads, and industry organizations.
Use NEFCO’s CRM system to record sales activity and support transactional follow-up in accordance with company guidelines.
Present catalogs, brochures, and marketing literature to current and potential customers.
Understand customer spec sheets and submittal requirements for key jobsites.
Attend required sales meetings and product training sessions.
Assist with customer complaints, problems, and delinquent accounts as needed.
Assist with developing and implementing territory sales plans.
Meet periodically with the Regional Manager to review forecasts and territory activities.
Perform other duties inherent to the outside sales representative role.
Review direct reports’ timecards for accuracy and completeness, approve them by the supervisor deadline, and work with employees to resolve errors.
Review and approve PTO requests.