Outside Sales Representative

Nefco•Birmingham, AL

About The Position

As a member of NEFCO’s outside sales staff, the Outside Sales Representative develops and manages existing customer relationships while prospecting for new customers. The role sells products and services purchased by existing customers and works toward sales and profitability goals. The representative calls on commercial construction jobsites and contractor offices within an assigned territory, serving as the primary owner of customer relationships and providing day-to-day service. The position also includes reviewing direct reports’ timecards and PTO requests.

Requirements

Ability to work in a fast-paced, high-pressure environment.
Strong technology skills, including the ability to use NEFCO’s CRM software and Microsoft Office Suite.
Goal-oriented, with personal integrity and a sense of urgency.
Excellent verbal and written communication skills.
Strong customer service skills.
Organization and good time-management skills.
Strong presentation, negotiation, and closing skills.
Regular attendance and punctuality.
Self-motivation and ability to work independently to meet or exceed goals.
Valid driver’s license; driver background check must show a record of sustained safe driving.
One to two years of work experience, preferably in construction supply sales.
Ability to drive, converse verbally by phone and in person, identify and check written documents in mail and on a computer, climb stairs, stretch and bend, and traverse uneven jobsite terrain.

Nice To Haves

Degree preferred, though industry experience may be considered in lieu of a degree.
Previous sales experience with mechanical or electrical contractors is ideal.
Previous outside sales experience is a plus.

Responsibilities

Travel throughout the assigned territory to commercial construction jobsites and contractor offices.
Represent the Company professionally with customers and prospects in assigned territories, accounts, and jobsites.
Manage customer relationships and day-to-day service, including special or emergency deliveries.
Make regular, high-quality sales calls to customers and prospects in an economical, systematic order.
Introduce new products and make joint sales calls with vendor representatives and NEFCO Sales Management.
Assist inside sales with quotes and orders and maintain a strong working relationship with the inside sales team.
Follow up promptly on quotes generated by inside sales and consult Sales Management on large quote opportunities.
Share competitive information with the Inside Sales team to support quoting activity.
Identify prospective customers using market intelligence databases, business directories, existing-customer leads, and industry organizations.
Use NEFCO’s CRM system to record sales activities and support transactional follow-up in compliance with Company guidelines.
Use catalogs, brochures, and marketing literature in customer presentations.
Understand spec sheets and customer submittal requirements for key jobsites.
Attend required sales meetings and product training sessions.
Help resolve customer complaints and problems and assist with delinquent accounts as needed.
Assist in developing and implementing territory sales plans.
Meet periodically with the Regional Manager to review forecasts and territory activities.
Maintain a professional representation of NEFCO.
Schedule sales calls flexibly to accommodate jobsite and contractor-office operating hours.
Perform other duties inherent to the outside sales representative role.
Review direct reports’ timecards for accuracy and completeness, approve timecards before the supervisor deadline, and work with employees to resolve errors.
Review and approve PTO requests.