Outside Sales Representative

Charter Communications•Sheboygan, WI

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. The role focuses on expanding access to high-speed data and communication solutions, building customer relationships, and contributing to Spectrum’s growth and customer satisfaction. Compensation includes a competitive base salary and incentives, with total compensation for top performers potentially exceeding $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services. The position is primarily outdoors, with approximately 90% of work time spent outside in all seasons and possible exposure to inclement weather. It also involves extensive door-to-door travel through local communities, minimal time in an office, and exposure to moderate noise levels. Evening and weekend work is required as business needs dictate.

Requirements

  • High school diploma or equivalent work experience.
  • Ability to read, write, speak, and understand English.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • Passion for success and strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities, including during inclement weather.
  • Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices.
  • Ability to work evenings and weekends, as business needs dictate, to maximize prospective customer contact.
  • Ability to work independently with little or no supervision.
  • Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
  • Ability to travel door to door for extensive periods through local communities.
  • Ability to lift and transport 10–20 pounds.

Nice To Haves

  • Two or more years of sales or relevant work experience.
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
  • Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
  • Conduct consultative needs analyses and tailor product recommendations to prospective customers.
  • Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
  • Accurately complete required sales documentation, including dispositioning, order entry, and reporting.
  • Participate in sales meetings and training sessions.
  • Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
  • Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

  • Competitive base salary plus incentives; total compensation for top performers can exceed $100,000 per year.
  • Free and discounted Spectrum internet, TV, and mobile services.
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