Outside Sales Representative

Charter Communications • Erie, PA

6d • Onsite

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You will expand access to high-speed data and communication solutions while contributing to Spectrum’s growth and customer satisfaction. The role offers a competitive base salary plus incentives, with top performers able to earn total compensation of over $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

The position involves spending approximately 90% of the time outdoors in all seasons, with potential exposure to inclement weather, and minimal time in an office. The role includes door-to-door travel through local communities and requires evening and weekend work, as well as additional availability as business needs dictate.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• Passion for success and strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, and consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Ability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and access to a reliable personal vehicle.
• Ability to travel door to door for extensive periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• At least 2 years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers on related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals aligned with customer needs and Spectrum’s solutions.
• Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions to support team goals and professional development.
• Achieve monthly sales targets for high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus incentives; top performers can earn total compensation of over $100,000 per year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED