Outside Sales Representative

Charter Communications • Racine, WI

5d

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers in the community. The role focuses on expanding access to high-speed data and communication solutions, supporting customer satisfaction, and contributing to Spectrum’s growth. Compensation includes a base salary and incentives; top performers may earn total compensation of over $100,000 a year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

The position is primarily outdoors, with approximately 90% of work time spent outdoors in all seasons and potential exposure to inclement weather. It includes minimal time in an office and exposure to moderate noise levels. The representative travels door to door through local communities and must be able to work evenings and weekends, as business needs dictate.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
• Passion for succeeding and strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, as well as consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Availability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extensive periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• At least 2 years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers on related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions to support team goals and professional development.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus incentives; top performers may earn total compensation of over $100,000 a year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED