Outside Sales Representative

Charter Communications • Overland Park, KS

2d

About The Position

As an Outside Sales Representative at Spectrum, you represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You visit assigned leads, assess customer needs, recommend suitable products, and present sales proposals. The role supports Spectrum’s growth and customer satisfaction by expanding access to high-speed data and communication services. Compensation includes a base salary and incentives; top performers may earn total compensation of over $100,000 a year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

The position is primarily outdoors, with approximately 90% of work time spent outside in all seasons and possible exposure to inclement weather. Office time is minimal, and the role involves exposure to moderate noise levels. Representatives must be able to travel to assigned territories and company facilities, work evenings and weekends as business needs dictate, and independently pursue prospective customers.

Requirements

• High school diploma or equivalent work experience.
• Ability to read, write, speak, and understand English.
• Engaging interpersonal skills.
• Ability to listen, formulate needs-based sales strategies, and articulate sales pitches for products and services.
• Passion for succeeding and strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems and software applications, and with consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Ability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extensive periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• Two or more years of sales or relevant work experience.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, particularly data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

• Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

• Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 a year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED