Outside Sales Representative

Builders FirstSource • Huron, SD

26d

About The Position

The Outside Sales Representative represents Builders FirstSource in sales relationships with large or complex customers, identifying their needs and matching them with the company’s products and services. The role works with customers and internal technical and design staff to develop sales proposals and contracts for residential, multi-family, and commercial projects, and troubleshoots complex field issues. The representative also researches and develops new customer opportunities, delivers presentations, and keeps customers informed about products and services. The position includes leadership contributions such as helping train and develop less experienced sales representatives and potentially acting in the Sales Manager’s capacity during their absence, but it has no formal supervisory responsibilities. The work takes place in typical office environments and at company and customer sites, including outdoor locations with varying temperatures and weather. Driving to customer locations is required.

Requirements

• Bachelor’s degree in Sales, Marketing, or a related field plus two years of prior sales experience, or an equivalent combination of education and experience.
• In-depth knowledge of company products, services, production processes, and product standards.
• In-depth understanding of sales and customer service policies and procedures.
• Ability to maintain confidentiality of sensitive company and customer information.
• Professionalism, diplomacy, and tact in representing the company.
• Effective selling and presentation skills, including presenting complex topics to audiences with limited subject-matter expertise.
• Ability to achieve aggressive sales goals and objectives.
• Ability to prioritize work, manage time effectively, and work unsupervised.
• Well-developed interpersonal and influencing skills, including the ability to interact effectively with different levels of customer organizations, including senior management.
• Ability to use background and experience to train and develop less experienced Outside Sales Representatives.
• Attention to detail.
• Proficiency in Office Suite.
• Valid driver’s license.
• Ability to lift and carry up to 25 pounds frequently and up to 80 pounds occasionally.
• Ability to work in both office environments and outside locations with temperature and weather variations, and to drive to customer locations.

Responsibilities

• Represent the company during sales by gathering customer needs and design specifications and liaising with customers and internal technical/design staff to develop proposals.
• Develop sales contracts for residential, multi-family, and commercial projects by collecting specifications from clients’ engineers or architects of record and communicating needs and changes to technical staff and management.
• Troubleshoot difficult or complex field issues.
• Plan and conduct sales presentations and create professional demonstrations or presentations that explain how company products and services meet customer needs.
• Research, identify, and solicit new customers; generate sales opportunities through research on client needs, industry competition, and product and service benefits.
• Keep customers informed about products and services and explain how they address current or future requirements.
• Participate in a leadership role, including chairing meetings, acting in the Sales Manager’s capacity during their absence, and helping train and develop less experienced sales staff.
• Prepare recurring and special reports, forms, and other documentation as required by management.
• Attend company-sponsored training to enhance sales techniques and product and industry knowledge; may present at training programs for less experienced Outside Sales Representatives.
• Plan and pace work to meet daily, weekly, project, and team productivity goals.
• Observe safety procedures and practices, attend safety meetings as required, and potentially recommend safety improvements.
• Carry out other duties as assigned.

Benefits

• Competitive, affordable benefits designed to support employees and their families; specific benefit plans are available through the company benefits website.
• Professional development, including training, tools, and technologies.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior