Tristar JCB - Outside Sales Representative

JCB • Murfreesboro, TN

1d

About The Position

TriStar JCB is seeking an Outside Sales Representative to support machine sales coverage. This field-based position provides exemplary customer satisfaction to assigned accounts by selling and promoting TriStar JCB products and services. The representative serves as the primary liaison between TriStar JCB and customers, handling sales inquiries, recommending equipment solutions, closing sales, and developing customer relationships.

Requirements

• At least 2 years of inside or outside sales support and/or parts or service sales experience.
• Strong customer service skills and a customer-centric approach.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency with CRM software and the MS Office Suite.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Familiarity with commercial and consumer finance.
• Motivation and self-starter mindset.

Nice To Haves

• Sales or rental industry experience, preferably involving equipment.

Responsibilities

• Drive sales and build strong relationships with customers in the industry.
• Handle inbound and outbound sales inquiries, provide product information, and close sales.
• Respond to sales inquiries by phone, in person, and email.
• Visit prospective and existing customers.
• Identify customer needs and recommend appropriate equipment solutions.
• Provide detailed product information, including features, benefits, and pricing.
• Prepare and process sales orders accurately and efficiently.
• Follow up on quotes and leads to convert them into sales.
• Coordinate with the operations team to ensure timely equipment delivery.
• Build and maintain relationships with new and existing customers.
• Handle customer complaints and concerns professionally and escalate issues when necessary.
• Ensure high levels of customer satisfaction through excellent service.
• Maintain accurate records of customer interactions and sales activities in CRM systems.
• Provide regular sales updates to management.
• Stay current on product knowledge and industry trends.

Benefits

• Highly competitive compensation and benefit program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed